Compare GP practices side by side
Princes Gardens Surgery and The Border Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Princes Gardens SurgeryGU11 1BJ× | The Border PracticeGU12 4DN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.4likely range 75.1 to 89.891 survey answers | 70.5likely range 61.5 to 78.089 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 85.2%likely range 72.0% to 92.8%, 91 answers | 67.1%likely range 54.4% to 77.7%, 89 answers |
| Access (mean of the two below) | 82.5%likely range 78.8% to 85.6% | 78.3%likely range 74.4% to 81.5% |
| Appointments within two weeks of booking | 96.7%likely range 93.1% to 98.5%, 2,871 appointmentsClearly higher | 87.0%likely range 81.8% to 90.9%, 3,222 appointments |
| Calls answered by the practice | 68.2%likely range 61.6% to 74.1%, 4,372 calls | 69.4%likely range 63.7% to 74.6%, 5,647 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.2%likely range 55.1% to 83.3%, 76 answers | 51.4%likely range 38.8% to 63.7%, 87 answers |
| Reception and admin team | 95.6%likely range 85.2% to 98.8%, 91 answers | 76.4%likely range 64.1% to 85.4%, 88 answers |
| Having a preferred professional | 31.2%likely range 19.4% to 46.1%, 89 answers | 34.8%likely range 24.0% to 47.4%, 90 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 22.9%likely range 10.7% to 42.5%, 38 answers |
| Knowing the next step | 88.7%likely range 75.2% to 95.3%, 82 answers | 70.5%likely range 57.8% to 80.6%, 87 answers |
| Contacting the practice | 84.0%likely range 69.8% to 92.3%, 83 answers | 62.5%likely range 49.8% to 73.7%, 89 answers |
| Wait for an appointment | 89.2%likely range 75.2% to 95.8%, 75 answers | 50.0%likely range 37.1% to 62.9%, 81 answers |
| Being listened to | 94.0%likely range 82.4% to 98.2%, 85 answers | 84.1%likely range 72.4% to 91.4%, 84 answers |
| Care and concern | 88.5%likely range 75.2% to 95.1%, 84 answers | 79.7%likely range 67.4% to 88.2%, 84 answers |
| Confidence and trust | 97.9%likely range 87.9% to 99.7%, 84 answers | 91.3%likely range 81.0% to 96.3%, 83 answers |
| Involvement in decisions | 100.0%likely range 91.0% to 100.0%, 80 answers | 86.0%likely range 74.2% to 92.9%, 79 answers |
| Needs met | 96.0%likely range 85.0% to 99.0%, 84 answers | 86.0%likely range 74.7% to 92.8%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.0%likely range 91.6% to 98.2%, 151 patients | 89.0%likely range 83.0% to 93.0%, 154 patients |
| Children at 18 months | 91.4%likely range 85.5% to 95.0%, 139 patients | 87.1%likely range 81.1% to 91.4%, 163 patients |
| Children at 5 years | 89.8%likely range 84.3% to 93.5%, 167 patients | 89.8%likely range 84.1% to 93.6%, 157 patients |
| Women aged 25 to 49 | 68.3%likely range 66.6% to 70.0%, 2,737 patients | 74.8%likely range 73.0% to 76.6%, 2,262 patients |
| Women aged 50 to 64 | 78.5%likely range 75.7% to 81.0%, 916 patients | 75.1%likely range 72.1% to 77.8%, 887 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,181August 2026 | 11,709August 2026 |
| Primary care network | Aldershot PCN | Aldershot PCN |
| Phone | 01252 332210 | 01252 344434 |
| Friends and Family Test (its own feedback) | 93.3% good or very good504 answers, June 2026 | 91.4% good or very good243 answers, June 2026 |
| Appointments (one month) | 6,247 in August 2026Same day 45.7%; face to face 50.9% | 4,849 in August 2026Same day 47.3%; face to face 69.7% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent8.6 including trainees and locums2,202 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums3,229 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences