Guides

Practical help with GP practices in England. Each guide lists the NHS and survey pages it was checked against, with the date.

• How to choose a GP practice in England

  What to check before you register with a GP surgery in England: catchment area, whether it takes new patients, what patients say in the GP Patient Survey and the margin of error.

• How to change your GP practice in England

  How to change GP surgery in England: registering online or on paper, catchment areas, registering out of area, temporary registration and what to do if a practice says no.

• Seeing the same GP: continuity of care

  Your right to ask for a particular GP, nurse or other professional in England, how often patients get to see the one they prefer, and how that question counts in our rating.

• How to complain about a GP practice

  Who to complain to about a GP surgery in England: the practice or your integrated care board, then the Parliamentary and Health Service Ombudsman, with free help from an advocate or Healthwatch.

• The GP Patient Survey explained

  What the GP Patient Survey measures, who is asked, how Ipsos weights the answers for NHS England, and why every practice result comes with a margin of error.