About Practice Grade
Practice Grade rates every GP practice in England on two things the NHS measures: how patients describe their practice in the GP Patient Survey, and how many appointments take place within two weeks of booking. Every figure has its margin of error beside it. We did not pick the measures ourselves, so we do not decide what matters most about a practice.
Why
The GP Patient Survey asks hundreds of thousands of patients about their practice every year, and the results are open data. They are hard to read, though: most people never see them, and when they do, they rarely see how much a figure could be down to chance. The same goes for NHS England’s monthly appointment data, which shows for every practice how soon appointments take place. We want to make both easy to find and honest to read.
Who runs the site
Practice Grade is built and run by one person: Arvid Pilhall, who also runs Vårdbetyg, a site that compares primary care units in Sweden using the Swedish national patient survey. It is run as a Swedish sole proprietorship, with no investors and no ties to GP practices, other care providers or public authorities. It is independent of the NHS, of the Care Quality Commission and of Ipsos, which runs the survey for NHS England. Vårdbetyg weighs the Swedish patient survey against waiting times in the same way, 70 to 30.
What the site will never do
- Publish a list of the lowest-rated practices, in England or in any area.
- Put a negative label on a named practice.
- Let anyone pay to change a result, a label or what is shown.
Contact
For a question or a correction, email hej@vardbetyg.se.