Rushmoor · Compare
The Border Practice vs Princes Gardens Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Border Practice and Princes Gardens Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Border PracticeGU12 4DN | Princes Gardens SurgeryGU11 1BJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.5likely range 61.5 to 78.089 survey answers | 84.4likely range 75.1 to 89.891 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 67.1%likely range 54.4% to 77.7%, 89 answers | 85.2%likely range 72.0% to 92.8%, 91 answers |
| Access (mean of the two below) | 78.3%likely range 74.4% to 81.5% | 82.5%likely range 78.8% to 85.6% |
| Appointments within two weeks of booking | 87.0%likely range 81.8% to 90.9%, 3,222 appointments | 96.7%likely range 93.1% to 98.5%, 2,871 appointmentsClearly higher |
| Calls answered by the practice | 69.4%likely range 63.7% to 74.6%, 5,647 calls | 68.2%likely range 61.6% to 74.1%, 4,372 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.4%likely range 38.8% to 63.7%, 87 answers | 71.2%likely range 55.1% to 83.3%, 76 answers |
| Reception and admin team | 76.4%likely range 64.1% to 85.4%, 88 answers | 95.6%likely range 85.2% to 98.8%, 91 answers |
| Having a preferred professional | 34.8%likely range 24.0% to 47.4%, 90 answers | 31.2%likely range 19.4% to 46.1%, 89 answers |
| Seeing your preferred professional | 22.9%likely range 10.7% to 42.5%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 70.5%likely range 57.8% to 80.6%, 87 answers | 88.7%likely range 75.2% to 95.3%, 82 answers |
| Contacting the practice | 62.5%likely range 49.8% to 73.7%, 89 answers | 84.0%likely range 69.8% to 92.3%, 83 answers |
| Wait for an appointment | 50.0%likely range 37.1% to 62.9%, 81 answers | 89.2%likely range 75.2% to 95.8%, 75 answers |
| Being listened to | 84.1%likely range 72.4% to 91.4%, 84 answers | 94.0%likely range 82.4% to 98.2%, 85 answers |
| Care and concern | 79.7%likely range 67.4% to 88.2%, 84 answers | 88.5%likely range 75.2% to 95.1%, 84 answers |
| Confidence and trust | 91.3%likely range 81.0% to 96.3%, 83 answers | 97.9%likely range 87.9% to 99.7%, 84 answers |
| Involvement in decisions | 86.0%likely range 74.2% to 92.9%, 79 answers | 100.0%likely range 91.0% to 100.0%, 80 answers |
| Needs met | 86.0%likely range 74.7% to 92.8%, 85 answers | 96.0%likely range 85.0% to 99.0%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.0%likely range 83.0% to 93.0%, 154 patients | 96.0%likely range 91.6% to 98.2%, 151 patients |
| Children at 18 months | 87.1%likely range 81.1% to 91.4%, 163 patients | 91.4%likely range 85.5% to 95.0%, 139 patients |
| Children at 5 years | 89.8%likely range 84.1% to 93.6%, 157 patients | 89.8%likely range 84.3% to 93.5%, 167 patients |
| Women aged 25 to 49 | 74.8%likely range 73.0% to 76.6%, 2,262 patients | 68.3%likely range 66.6% to 70.0%, 2,737 patients |
| Women aged 50 to 64 | 75.1%likely range 72.1% to 77.8%, 887 patients | 78.5%likely range 75.7% to 81.0%, 916 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,709August 2026 | 13,181August 2026 |
| Primary care network | Aldershot PCN | Aldershot PCN |
| Phone | 01252 344434 | 01252 332210 |
| Friends and Family Test (its own feedback) | 91.4% good or very good243 answers, June 2026 | 93.3% good or very good504 answers, June 2026 |
| Appointments (one month) | 4,849 in August 2026Same day 47.3%; face to face 69.7% | 6,247 in August 2026Same day 45.7%; face to face 50.9% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent3.6 including trainees and locums3,229 patients per permanent GP | 6.0 qualified permanent8.6 including trainees and locums2,202 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.