Compare GP practices side by side
Rowden Surgery and Hathaway Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Rowden SurgerySN15 2SB× | Hathaway SurgerySN14 6GT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.0likely range 80.5 to 94.6119 survey answers | 74.9likely range 66.2 to 81.4126 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 92.8%likely range 77.8% to 97.9%, 119 answers | 74.3%likely range 62.0% to 83.6%, 126 answers |
| Access (mean of the two below) | 86.6%likely range 84.0% to 88.8%Clearly higher | 76.0%likely range 72.2% to 79.3% |
| Appointments within two weeks of booking | 93.3%likely range 90.1% to 95.5%, 5,311 appointmentsClearly higher | 84.8%likely range 79.9% to 88.7%, 3,907 appointments |
| Calls answered by the practice | 79.9%likely range 75.7% to 83.6%, 8,167 callsClearly higher | 67.0%likely range 61.2% to 72.4%, 5,636 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.1%likely range 70.0% to 95.1%, 111 answers | 28.3%likely range 18.2% to 41.2%, 118 answers |
| Reception and admin team | 96.9%likely range 83.4% to 99.5%, 117 answers | 85.4%likely range 74.3% to 92.3%, 124 answers |
| Having a preferred professional | 52.7%likely range 35.4% to 69.4%, 118 answers | 20.0%likely range 11.8% to 31.7%, 127 answers |
| Seeing your preferred professional | 77.5%likely range 53.1% to 91.3%, 66 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 95.5%likely range 81.0% to 99.1%, 114 answers | 79.9%likely range 67.6% to 88.4%, 116 answers |
| Contacting the practice | 90.6%likely range 74.8% to 96.9%, 118 answers | 70.2%likely range 57.5% to 80.4%, 123 answers |
| Wait for an appointment | 85.8%likely range 68.6% to 94.4%, 112 answers | 64.6%likely range 50.8% to 76.3%, 107 answers |
| Being listened to | 96.7%likely range 82.9% to 99.4%, 115 answers | 91.5%likely range 81.4% to 96.3%, 121 answers |
| Care and concern | 93.2%likely range 78.1% to 98.2%, 116 answers | 87.8%likely range 77.0% to 94.0%, 122 answers |
| Confidence and trust | 97.5%likely range 84.2% to 99.7%, 116 answers | 97.8%likely range 90.0% to 99.6%, 120 answers |
| Involvement in decisions | 96.9%likely range 82.9% to 99.5%, 112 answers | 95.0%likely range 85.6% to 98.4%, 113 answers |
| Needs met | 95.6%likely range 81.3% to 99.1%, 115 answers | 96.3%likely range 87.7% to 98.9%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.7%likely range 92.1% to 97.7%, 210 patients | 91.3%likely range 84.2% to 95.3%, 103 patients |
| Children at 18 months | 95.0%likely range 91.2% to 97.2%, 219 patients | 90.1%likely range 83.5% to 94.2%, 121 patients |
| Children at 5 years | 92.6%likely range 88.2% to 95.5%, 203 patients | 90.2%likely range 83.7% to 94.3%, 123 patients |
| Women aged 25 to 49 | 77.1%likely range 75.7% to 78.5%, 3,374 patients | 72.7%likely range 70.9% to 74.4%, 2,495 patients |
| Women aged 50 to 64 | 79.9%likely range 78.0% to 81.6%, 1,852 patients | 79.4%likely range 77.2% to 81.4%, 1,479 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,183August 2026 | 15,219August 2026 |
| Primary care network | Chippenham, Corsham & Box PCN | Chippenham, Corsham & Box PCN |
| Phone | 01249 444343 | 01249 462775 |
| Friends and Family Test (its own feedback) | 98.0% good or very good693 answers, June 2026 | 84.5% good or very good1,061 answers, June 2026 |
| Appointments (one month) | 9,380 in August 2026Same day 38.1%; face to face 55.4% | 5,445 in August 2026Same day 37.1%; face to face 67.3% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.9 qualified permanent13.5 including trainees and locums1,845 patients per permanent GP | 12.4 qualified permanent15.2 including trainees and locums1,227 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences