Wiltshire · Compare
Hathaway Surgery vs Rowden Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hathaway Surgery and Rowden Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hathaway SurgerySN14 6GT | Rowden SurgerySN15 2SB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.9likely range 66.2 to 81.4126 survey answers | 91.0likely range 80.5 to 94.6119 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.3%likely range 62.0% to 83.6%, 126 answers | 92.8%likely range 77.8% to 97.9%, 119 answers |
| Access (mean of the two below) | 76.0%likely range 72.2% to 79.3% | 86.6%likely range 84.0% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 84.8%likely range 79.9% to 88.7%, 3,907 appointments | 93.3%likely range 90.1% to 95.5%, 5,311 appointmentsClearly higher |
| Calls answered by the practice | 67.0%likely range 61.2% to 72.4%, 5,636 calls | 79.9%likely range 75.7% to 83.6%, 8,167 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.3%likely range 18.2% to 41.2%, 118 answers | 87.1%likely range 70.0% to 95.1%, 111 answers |
| Reception and admin team | 85.4%likely range 74.3% to 92.3%, 124 answers | 96.9%likely range 83.4% to 99.5%, 117 answers |
| Having a preferred professional | 20.0%likely range 11.8% to 31.7%, 127 answers | 52.7%likely range 35.4% to 69.4%, 118 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 77.5%likely range 53.1% to 91.3%, 66 answers |
| Knowing the next step | 79.9%likely range 67.6% to 88.4%, 116 answers | 95.5%likely range 81.0% to 99.1%, 114 answers |
| Contacting the practice | 70.2%likely range 57.5% to 80.4%, 123 answers | 90.6%likely range 74.8% to 96.9%, 118 answers |
| Wait for an appointment | 64.6%likely range 50.8% to 76.3%, 107 answers | 85.8%likely range 68.6% to 94.4%, 112 answers |
| Being listened to | 91.5%likely range 81.4% to 96.3%, 121 answers | 96.7%likely range 82.9% to 99.4%, 115 answers |
| Care and concern | 87.8%likely range 77.0% to 94.0%, 122 answers | 93.2%likely range 78.1% to 98.2%, 116 answers |
| Confidence and trust | 97.8%likely range 90.0% to 99.6%, 120 answers | 97.5%likely range 84.2% to 99.7%, 116 answers |
| Involvement in decisions | 95.0%likely range 85.6% to 98.4%, 113 answers | 96.9%likely range 82.9% to 99.5%, 112 answers |
| Needs met | 96.3%likely range 87.7% to 98.9%, 119 answers | 95.6%likely range 81.3% to 99.1%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.3%likely range 84.2% to 95.3%, 103 patients | 95.7%likely range 92.1% to 97.7%, 210 patients |
| Children at 18 months | 90.1%likely range 83.5% to 94.2%, 121 patients | 95.0%likely range 91.2% to 97.2%, 219 patients |
| Children at 5 years | 90.2%likely range 83.7% to 94.3%, 123 patients | 92.6%likely range 88.2% to 95.5%, 203 patients |
| Women aged 25 to 49 | 72.7%likely range 70.9% to 74.4%, 2,495 patients | 77.1%likely range 75.7% to 78.5%, 3,374 patients |
| Women aged 50 to 64 | 79.4%likely range 77.2% to 81.4%, 1,479 patients | 79.9%likely range 78.0% to 81.6%, 1,852 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,219August 2026 | 20,183August 2026 |
| Primary care network | Chippenham, Corsham & Box PCN | Chippenham, Corsham & Box PCN |
| Phone | 01249 462775 | 01249 444343 |
| Friends and Family Test (its own feedback) | 84.5% good or very good1,061 answers, June 2026 | 98.0% good or very good693 answers, June 2026 |
| Appointments (one month) | 5,445 in August 2026Same day 37.1%; face to face 67.3% | 9,380 in August 2026Same day 38.1%; face to face 55.4% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 12.4 qualified permanent15.2 including trainees and locums1,227 patients per permanent GP | 10.9 qualified permanent13.5 including trainees and locums1,845 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.