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Compare GP practices side by side

Princes Gardens Surgery’s Practice Grade is clearly higher than The Cambridge Practice’s: its likely range lies wholly above. The other pairs cannot be told apart.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasurePrinces Gardens SurgeryGU11 1BJ×The Border PracticeGU12 4DN×The Cambridge PracticeGU11 1AY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.4likely range 75.1 to 89.891 survey answers70.5likely range 61.5 to 78.089 survey answers63.2likely range 50.0 to 73.7104 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good85.2%likely range 72.0% to 92.8%, 91 answers67.1%likely range 54.4% to 77.7%, 89 answers65.5%likely range 46.7% to 80.5%, 104 answers
Access (mean of the two below)82.5%likely range 78.8% to 85.6%78.3%likely range 74.4% to 81.5%57.6%likely range 55.1% to 60.0%
Appointments within two weeks of booking96.7%likely range 93.1% to 98.5%, 2,871 appointments87.0%likely range 81.8% to 90.9%, 3,222 appointments90.8%likely range 87.7% to 93.2%, 6,490 appointments
Calls answered by the practice68.2%likely range 61.6% to 74.1%, 4,372 calls69.4%likely range 63.7% to 74.6%, 5,647 calls24.2%likely range 20.3% to 28.5%, 8,646 calls
More survey questions (not part of the grade)
Getting through on the phone71.2%likely range 55.1% to 83.3%, 76 answers51.4%likely range 38.8% to 63.7%, 87 answers43.4%likely range 26.7% to 61.7%, 104 answers
Reception and admin team95.6%likely range 85.2% to 98.8%, 91 answers76.4%likely range 64.1% to 85.4%, 88 answers79.9%likely range 61.2% to 90.9%, 101 answers
Having a preferred professional31.2%likely range 19.4% to 46.1%, 89 answers34.8%likely range 24.0% to 47.4%, 90 answers18.8%likely range 8.4% to 36.9%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answers22.9%likely range 10.7% to 42.5%, 38 answersNot shown: fewer than 30 answers
Knowing the next step88.7%likely range 75.2% to 95.3%, 82 answers70.5%likely range 57.8% to 80.6%, 87 answers80.3%likely range 60.9% to 91.4%, 94 answers
Contacting the practice84.0%likely range 69.8% to 92.3%, 83 answers62.5%likely range 49.8% to 73.7%, 89 answers62.8%likely range 44.0% to 78.4%, 103 answers
Wait for an appointment89.2%likely range 75.2% to 95.8%, 75 answers50.0%likely range 37.1% to 62.9%, 81 answers56.7%likely range 37.2% to 74.4%, 91 answers
Being listened to94.0%likely range 82.4% to 98.2%, 85 answers84.1%likely range 72.4% to 91.4%, 84 answers82.7%likely range 64.1% to 92.7%, 99 answers
Care and concern88.5%likely range 75.2% to 95.1%, 84 answers79.7%likely range 67.4% to 88.2%, 84 answers87.0%likely range 69.0% to 95.3%, 98 answers
Confidence and trust97.9%likely range 87.9% to 99.7%, 84 answers91.3%likely range 81.0% to 96.3%, 83 answers91.2%likely range 73.9% to 97.5%, 95 answers
Involvement in decisions100.0%likely range 91.0% to 100.0%, 80 answers86.0%likely range 74.2% to 92.9%, 79 answers87.8%likely range 69.2% to 95.8%, 92 answers
Needs met96.0%likely range 85.0% to 99.0%, 84 answers86.0%likely range 74.7% to 92.8%, 85 answers86.0%likely range 67.7% to 94.7%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.0%likely range 91.6% to 98.2%, 151 patients89.0%likely range 83.0% to 93.0%, 154 patients98.8%likely range 96.5% to 99.6%, 245 patients
Children at 18 months91.4%likely range 85.5% to 95.0%, 139 patients87.1%likely range 81.1% to 91.4%, 163 patients97.9%likely range 95.1% to 99.1%, 233 patients
Children at 5 years89.8%likely range 84.3% to 93.5%, 167 patients89.8%likely range 84.1% to 93.6%, 157 patients97.6%likely range 94.8% to 98.9%, 247 patients
Women aged 25 to 4968.3%likely range 66.6% to 70.0%, 2,737 patients74.8%likely range 73.0% to 76.6%, 2,262 patients74.3%likely range 73.0% to 75.6%, 4,222 patients
Women aged 50 to 6478.5%likely range 75.7% to 81.0%, 916 patients75.1%likely range 72.1% to 77.8%, 887 patients74.6%likely range 72.6% to 76.5%, 1,846 patients
Facts (NHS England, not part of the grade)
Registered patients13,181August 202611,709August 202621,729August 2026
Primary care networkAldershot PCNAldershot PCNAldershot PCN
Phone01252 33221001252 34443401252 344868
Friends and Family Test (its own feedback)93.3% good or very good504 answers, June 202691.4% good or very good243 answers, June 202677.5% good or very good169 answers, June 2026
Appointments (one month)6,247 in August 2026Same day 45.7%; face to face 50.9%4,849 in August 2026Same day 47.3%; face to face 69.7%16,031 in August 2026Same day 62.6%; face to face 29.8%
Antibiotic items per STAR-PU (one year)0.55England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 20260.48England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent8.6 including trainees and locums2,202 patients per permanent GP3.6 qualified permanent3.6 including trainees and locums3,229 patients per permanent GP7.1 qualified permanent9.9 including trainees and locums3,061 patients per permanent GP
CQC rating (a separate source)GoodGoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences