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Compare GP practices side by side

Haldon House Surgery and Rolle Medical Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureHaldon House SurgeryEX8 1DQ×Rolle Medical PartnershipEX8 2JF×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade92.8likely range 90.5 to 94.4131 survey answers84.3likely range 61.6 to 91.7113 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good94.8%likely range 92.0% to 96.6%, 131 answers86.7%likely range 54.3% to 97.3%, 113 answers
Access (mean of the two below)88.1%likely range 84.1% to 91.0%Clearly higher78.5%likely range 76.3% to 80.5%
Appointments within two weeks of booking97.0%likely range 93.2% to 98.7%, 2,672 appointmentsClearly higher89.2%likely range 86.4% to 91.5%, 8,581 appointments
Calls answered by the practice79.1%likely range 72.1% to 84.7%, 3,299 callsClearly higher67.7%likely range 64.3% to 70.9%, 15,710 calls
More survey questions (not part of the grade)
Getting through on the phone89.7%likely range 86.0% to 92.5%, 120 answers62.2%likely range 31.0% to 85.8%, 105 answers
Reception and admin team94.7%likely range 91.9% to 96.6%, 129 answers97.8%likely range 66.9% to 99.9%, 111 answers
Having a preferred professional37.9%likely range 33.0% to 43.1%, 126 answers18.3%likely range 4.6% to 51.0%, 112 answers
Seeing your preferred professional49.1%likely range 39.5% to 58.8%, 38 answersNot shown: fewer than 30 answers
Knowing the next step91.5%likely range 88.1% to 94.0%, 128 answers91.1%likely range 58.0% to 98.7%, 106 answers
Contacting the practice88.2%likely range 84.5% to 91.1%, 130 answers79.9%likely range 47.3% to 94.6%, 112 answers
Wait for an appointment77.0%likely range 72.2% to 81.2%, 120 answers66.8%likely range 34.3% to 88.6%, 102 answers
Being listened to94.1%likely range 91.1% to 96.1%, 129 answers83.1%likely range 50.3% to 96.0%, 111 answers
Care and concern95.6%likely range 92.9% to 97.3%, 129 answers81.8%likely range 49.0% to 95.4%, 111 answers
Confidence and trust97.0%likely range 94.7% to 98.3%, 129 answers97.9%likely range 67.1% to 99.9%, 111 answers
Involvement in decisions94.9%likely range 92.0% to 96.8%, 123 answers97.5%likely range 64.6% to 99.9%, 101 answers
Needs met93.4%likely range 90.3% to 95.5%, 129 answers97.3%likely range 66.4% to 99.8%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months100.0%likely range 87.1% to 100.0%, 26 patients93.3%likely range 88.2% to 96.3%, 150 patients
Children at 18 months97.0%likely range 84.7% to 99.5%, 33 patients95.0%likely range 90.8% to 97.4%, 181 patients
Children at 5 years88.5%likely range 77.0% to 94.6%, 52 patients95.6%likely range 91.9% to 97.7%, 205 patients
Women aged 25 to 4977.2%likely range 74.2% to 80.0%, 803 patients70.9%likely range 69.3% to 72.4%, 3,355 patients
Women aged 50 to 6476.5%likely range 72.8% to 79.8%, 557 patients75.9%likely range 74.2% to 77.6%, 2,521 patients
Facts (NHS England, not part of the grade)
Registered patients6,080August 202625,809August 2026
Primary care networkWeb PCNWeb PCN
Phone01395 22277701395 273666
Friends and Family Test (its own feedback)96.2% good or very good208 answers, June 202693.0% good or very good427 answers, June 2026
Appointments (one month)3,475 in August 2026Same day 50.5%; face to face 45.6%14,914 in August 2026Same day 50.4%; face to face 73.3%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent6.1 including trainees and locums1,206 patients per permanent GP15.9 qualified permanent23.1 including trainees and locums1,627 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences