East Devon · Compare
Rolle Medical Partnership vs Haldon House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rolle Medical Partnership and Haldon House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Rolle Medical PartnershipEX8 2JF | Haldon House SurgeryEX8 1DQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.3likely range 61.6 to 91.7113 survey answers | 92.8likely range 90.5 to 94.4131 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.7%likely range 54.3% to 97.3%, 113 answers | 94.8%likely range 92.0% to 96.6%, 131 answers |
| Access (mean of the two below) | 78.5%likely range 76.3% to 80.5% | 88.1%likely range 84.1% to 91.0%Clearly higher |
| Appointments within two weeks of booking | 89.2%likely range 86.4% to 91.5%, 8,581 appointments | 97.0%likely range 93.2% to 98.7%, 2,672 appointmentsClearly higher |
| Calls answered by the practice | 67.7%likely range 64.3% to 70.9%, 15,710 calls | 79.1%likely range 72.1% to 84.7%, 3,299 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.2%likely range 31.0% to 85.8%, 105 answers | 89.7%likely range 86.0% to 92.5%, 120 answers |
| Reception and admin team | 97.8%likely range 66.9% to 99.9%, 111 answers | 94.7%likely range 91.9% to 96.6%, 129 answers |
| Having a preferred professional | 18.3%likely range 4.6% to 51.0%, 112 answers | 37.9%likely range 33.0% to 43.1%, 126 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 49.1%likely range 39.5% to 58.8%, 38 answers |
| Knowing the next step | 91.1%likely range 58.0% to 98.7%, 106 answers | 91.5%likely range 88.1% to 94.0%, 128 answers |
| Contacting the practice | 79.9%likely range 47.3% to 94.6%, 112 answers | 88.2%likely range 84.5% to 91.1%, 130 answers |
| Wait for an appointment | 66.8%likely range 34.3% to 88.6%, 102 answers | 77.0%likely range 72.2% to 81.2%, 120 answers |
| Being listened to | 83.1%likely range 50.3% to 96.0%, 111 answers | 94.1%likely range 91.1% to 96.1%, 129 answers |
| Care and concern | 81.8%likely range 49.0% to 95.4%, 111 answers | 95.6%likely range 92.9% to 97.3%, 129 answers |
| Confidence and trust | 97.9%likely range 67.1% to 99.9%, 111 answers | 97.0%likely range 94.7% to 98.3%, 129 answers |
| Involvement in decisions | 97.5%likely range 64.6% to 99.9%, 101 answers | 94.9%likely range 92.0% to 96.8%, 123 answers |
| Needs met | 97.3%likely range 66.4% to 99.8%, 112 answers | 93.4%likely range 90.3% to 95.5%, 129 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 88.2% to 96.3%, 150 patients | 100.0%likely range 87.1% to 100.0%, 26 patients |
| Children at 18 months | 95.0%likely range 90.8% to 97.4%, 181 patients | 97.0%likely range 84.7% to 99.5%, 33 patients |
| Children at 5 years | 95.6%likely range 91.9% to 97.7%, 205 patients | 88.5%likely range 77.0% to 94.6%, 52 patients |
| Women aged 25 to 49 | 70.9%likely range 69.3% to 72.4%, 3,355 patients | 77.2%likely range 74.2% to 80.0%, 803 patients |
| Women aged 50 to 64 | 75.9%likely range 74.2% to 77.6%, 2,521 patients | 76.5%likely range 72.8% to 79.8%, 557 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 25,809August 2026 | 6,080August 2026 |
| Primary care network | Web PCN | Web PCN |
| Phone | 01395 273666 | 01395 222777 |
| Friends and Family Test (its own feedback) | 93.0% good or very good427 answers, June 2026 | 96.2% good or very good208 answers, June 2026 |
| Appointments (one month) | 14,914 in August 2026Same day 50.4%; face to face 73.3% | 3,475 in August 2026Same day 50.5%; face to face 45.6% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 15.9 qualified permanent23.1 including trainees and locums1,627 patients per permanent GP | 5.0 qualified permanent6.1 including trainees and locums1,206 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.