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Compare GP practices side by side

Brow Medical Centre and Silverdale Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureBrow Medical CentreRH15 9BS×Silverdale PracticeRH15 0EF×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.9likely range 80.5 to 88.1107 survey answers78.8likely range 70.8 to 84.7120 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good87.3%likely range 81.1% to 91.6%, 107 answers77.7%likely range 66.4% to 86.0%, 120 answers
Access (mean of the two below)79.3%likely range 75.4% to 82.8%81.1%likely range 77.0% to 84.6%
Appointments within two weeks of booking94.7%likely range 91.4% to 96.8%, 4,181 appointments94.3%likely range 91.3% to 96.3%, 5,148 appointments
Calls answered by the practice63.9%likely range 56.8% to 70.4%, 3,942 calls67.8%likely range 60.1% to 74.6%, 3,262 calls
More survey questions (not part of the grade)
Getting through on the phone63.8%likely range 55.8% to 71.2%, 100 answers55.6%likely range 42.9% to 67.6%, 106 answers
Reception and admin team85.3%likely range 78.9% to 90.0%, 106 answers85.9%likely range 75.1% to 92.5%, 112 answers
Having a preferred professional29.2%likely range 22.6% to 36.9%, 105 answers16.9%likely range 9.8% to 27.6%, 120 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step86.1%likely range 79.7% to 90.8%, 103 answers82.1%likely range 70.8% to 89.6%, 112 answers
Contacting the practice72.8%likely range 65.2% to 79.2%, 104 answers73.9%likely range 62.1% to 83.0%, 117 answers
Wait for an appointment72.9%likely range 64.8% to 79.7%, 93 answers83.8%likely range 72.5% to 91.0%, 108 answers
Being listened to88.2%likely range 82.0% to 92.4%, 102 answers94.9%likely range 86.4% to 98.2%, 113 answers
Care and concern83.9%likely range 77.3% to 88.9%, 104 answers93.0%likely range 83.8% to 97.1%, 112 answers
Confidence and trust94.6%likely range 89.8% to 97.2%, 105 answers95.7%likely range 87.4% to 98.6%, 110 answers
Involvement in decisions89.9%likely range 83.7% to 93.9%, 95 answers93.5%likely range 84.2% to 97.5%, 106 answers
Needs met91.4%likely range 85.8% to 94.9%, 104 answers93.2%likely range 84.3% to 97.3%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.6%likely range 88.5% to 99.1%, 59 patients93.4%likely range 88.3% to 96.4%, 152 patients
Children at 18 months94.0%likely range 85.6% to 97.7%, 67 patients94.2%likely range 89.3% to 96.9%, 154 patients
Children at 5 years85.7%likely range 75.7% to 92.1%, 70 patients93.2%likely range 88.5% to 96.1%, 176 patients
Women aged 25 to 4964.0%likely range 61.3% to 66.6%, 1,277 patients75.7%likely range 73.9% to 77.4%, 2,313 patients
Women aged 50 to 6473.3%likely range 70.0% to 76.5%, 709 patients81.1%likely range 78.9% to 83.2%, 1,230 patients
Facts (NHS England, not part of the grade)
Registered patients7,793August 202613,675August 2026
Primary care networkBurgess Hill & Villages PCNBurgess Hill & Villages PCN
Phone01444 24612301444 236432
Friends and Family Test (its own feedback)90.2% good or very good325 answers, June 202692.8% good or very good291 answers, June 2026
Appointments (one month)7,520 in August 2026Same day 54.5%; face to face 31.1%7,915 in August 2026Same day 66.5%; face to face 42.3%
Antibiotic items per STAR-PU (one year)0.70England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent11.3 including trainees and locums1,483 patients per permanent GP5.0 qualified permanent7.7 including trainees and locums2,720 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences