Mid Sussex · Compare
Silverdale Practice vs Brow Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Silverdale Practice and Brow Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Silverdale PracticeRH15 0EF | Brow Medical CentreRH15 9BS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 70.8 to 84.7120 survey answers | 84.9likely range 80.5 to 88.1107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.7%likely range 66.4% to 86.0%, 120 answers | 87.3%likely range 81.1% to 91.6%, 107 answers |
| Access (mean of the two below) | 81.1%likely range 77.0% to 84.6% | 79.3%likely range 75.4% to 82.8% |
| Appointments within two weeks of booking | 94.3%likely range 91.3% to 96.3%, 5,148 appointments | 94.7%likely range 91.4% to 96.8%, 4,181 appointments |
| Calls answered by the practice | 67.8%likely range 60.1% to 74.6%, 3,262 calls | 63.9%likely range 56.8% to 70.4%, 3,942 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.6%likely range 42.9% to 67.6%, 106 answers | 63.8%likely range 55.8% to 71.2%, 100 answers |
| Reception and admin team | 85.9%likely range 75.1% to 92.5%, 112 answers | 85.3%likely range 78.9% to 90.0%, 106 answers |
| Having a preferred professional | 16.9%likely range 9.8% to 27.6%, 120 answers | 29.2%likely range 22.6% to 36.9%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.1%likely range 70.8% to 89.6%, 112 answers | 86.1%likely range 79.7% to 90.8%, 103 answers |
| Contacting the practice | 73.9%likely range 62.1% to 83.0%, 117 answers | 72.8%likely range 65.2% to 79.2%, 104 answers |
| Wait for an appointment | 83.8%likely range 72.5% to 91.0%, 108 answers | 72.9%likely range 64.8% to 79.7%, 93 answers |
| Being listened to | 94.9%likely range 86.4% to 98.2%, 113 answers | 88.2%likely range 82.0% to 92.4%, 102 answers |
| Care and concern | 93.0%likely range 83.8% to 97.1%, 112 answers | 83.9%likely range 77.3% to 88.9%, 104 answers |
| Confidence and trust | 95.7%likely range 87.4% to 98.6%, 110 answers | 94.6%likely range 89.8% to 97.2%, 105 answers |
| Involvement in decisions | 93.5%likely range 84.2% to 97.5%, 106 answers | 89.9%likely range 83.7% to 93.9%, 95 answers |
| Needs met | 93.2%likely range 84.3% to 97.3%, 115 answers | 91.4%likely range 85.8% to 94.9%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.4%likely range 88.3% to 96.4%, 152 patients | 96.6%likely range 88.5% to 99.1%, 59 patients |
| Children at 18 months | 94.2%likely range 89.3% to 96.9%, 154 patients | 94.0%likely range 85.6% to 97.7%, 67 patients |
| Children at 5 years | 93.2%likely range 88.5% to 96.1%, 176 patients | 85.7%likely range 75.7% to 92.1%, 70 patients |
| Women aged 25 to 49 | 75.7%likely range 73.9% to 77.4%, 2,313 patients | 64.0%likely range 61.3% to 66.6%, 1,277 patients |
| Women aged 50 to 64 | 81.1%likely range 78.9% to 83.2%, 1,230 patients | 73.3%likely range 70.0% to 76.5%, 709 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,675August 2026 | 7,793August 2026 |
| Primary care network | Burgess Hill & Villages PCN | Burgess Hill & Villages PCN |
| Phone | 01444 236432 | 01444 246123 |
| Friends and Family Test (its own feedback) | 92.8% good or very good291 answers, June 2026 | 90.2% good or very good325 answers, June 2026 |
| Appointments (one month) | 7,915 in August 2026Same day 66.5%; face to face 42.3% | 7,520 in August 2026Same day 54.5%; face to face 31.1% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent7.7 including trainees and locums2,720 patients per permanent GP | 5.3 qualified permanent11.3 including trainees and locums1,483 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.