Compare GP practices side by side
Brannam Medical Centre and Queen's Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Brannam Medical CentreEX32 8GP× | Queen's Medical CentreEX32 8HY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.8likely range 72.1 to 93.096 survey answers | 77.0likely range 66.3 to 84.299 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 90.1%likely range 67.7% to 97.5%, 96 answers | 77.9%likely range 62.8% to 88.0%, 99 answers |
| Access (mean of the two below) | 82.2%likely range 79.5% to 84.4%Clearly higher | 74.8%likely range 69.2% to 79.3% |
| Appointments within two weeks of booking | 97.9%likely range 95.2% to 99.1%, 3,641 appointmentsClearly higher | 81.9%likely range 72.5% to 88.6%, 1,333 appointments |
| Calls answered by the practice | 66.4%likely range 61.8% to 70.7%, 8,861 calls | 67.6%likely range 61.3% to 73.4%, 4,693 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.8%likely range 51.9% to 91.0%, 89 answers | 53.3%likely range 37.2% to 68.8%, 87 answers |
| Reception and admin team | 91.8%likely range 69.1% to 98.3%, 91 answers | 88.0%likely range 73.9% to 95.0%, 94 answers |
| Having a preferred professional | 43.6%likely range 23.3% to 66.2%, 96 answers | 23.1%likely range 12.6% to 38.3%, 98 answers |
| Seeing your preferred professional | 71.1%likely range 35.1% to 91.8%, 40 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.1%likely range 72.5% to 99.0%, 94 answers | 93.0%likely range 79.8% to 97.8%, 89 answers |
| Contacting the practice | 82.4%likely range 58.6% to 93.9%, 94 answers | 71.2%likely range 55.1% to 83.3%, 92 answers |
| Wait for an appointment | 65.7%likely range 40.8% to 84.2%, 86 answers | 65.4%likely range 48.2% to 79.3%, 82 answers |
| Being listened to | 90.1%likely range 67.5% to 97.6%, 94 answers | 81.5%likely range 66.0% to 90.9%, 90 answers |
| Care and concern | 92.3%likely range 70.3% to 98.4%, 95 answers | 84.1%likely range 69.0% to 92.6%, 91 answers |
| Confidence and trust | 97.5%likely range 77.0% to 99.8%, 93 answers | 91.5%likely range 77.7% to 97.0%, 89 answers |
| Involvement in decisions | 95.1%likely range 73.5% to 99.3%, 92 answers | 86.0%likely range 70.6% to 94.0%, 85 answers |
| Needs met | 95.5%likely range 74.5% to 99.3%, 95 answers | 84.3%likely range 69.1% to 92.8%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.2%likely range 87.1% to 95.4%, 167 patients | 92.9%likely range 86.1% to 96.5%, 99 patients |
| Children at 18 months | 92.7%likely range 88.2% to 95.6%, 193 patients | 88.6%likely range 80.3% to 93.7%, 88 patients |
| Children at 5 years | 89.9%likely range 84.5% to 93.6%, 169 patients | 84.8%likely range 75.3% to 91.1%, 79 patients |
| Women aged 25 to 49 | 69.2%likely range 67.6% to 70.8%, 3,077 patients | 56.3%likely range 54.0% to 58.5%, 1,811 patients |
| Women aged 50 to 64 | 75.9%likely range 73.8% to 77.8%, 1,795 patients | 67.1%likely range 64.1% to 69.9%, 1,029 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,523August 2026 | 11,288August 2026 |
| Primary care network | Barnstaple Alliance PCN | Barnstaple Alliance PCN |
| Phone | 01271 329004 | 01271 372672 |
| Friends and Family Test (its own feedback) | 92.7% good or very good524 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 11,149 in August 2026Same day 25.0%; face to face 85.5% | 4,416 in August 2026Same day 22.6%; face to face 74.4% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.9 qualified permanent17.9 including trainees and locums1,633 patients per permanent GP | 2.8 qualified permanent3.0 including trainees and locums4,005 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences