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Queen's Medical Centre vs Brannam Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Queen's Medical Centre and Brannam Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureQueen's Medical CentreEX32 8HYBrannam Medical CentreEX32 8GP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.0likely range 66.3 to 84.299 survey answers87.8likely range 72.1 to 93.096 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good77.9%likely range 62.8% to 88.0%, 99 answers90.1%likely range 67.7% to 97.5%, 96 answers
Access (mean of the two below)74.8%likely range 69.2% to 79.3%82.2%likely range 79.5% to 84.4%Clearly higher
Appointments within two weeks of booking81.9%likely range 72.5% to 88.6%, 1,333 appointments97.9%likely range 95.2% to 99.1%, 3,641 appointmentsClearly higher
Calls answered by the practice67.6%likely range 61.3% to 73.4%, 4,693 calls66.4%likely range 61.8% to 70.7%, 8,861 calls
More survey questions (not part of the grade)
Getting through on the phone53.3%likely range 37.2% to 68.8%, 87 answers76.8%likely range 51.9% to 91.0%, 89 answers
Reception and admin team88.0%likely range 73.9% to 95.0%, 94 answers91.8%likely range 69.1% to 98.3%, 91 answers
Having a preferred professional23.1%likely range 12.6% to 38.3%, 98 answers43.6%likely range 23.3% to 66.2%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answers71.1%likely range 35.1% to 91.8%, 40 answers
Knowing the next step93.0%likely range 79.8% to 97.8%, 89 answers94.1%likely range 72.5% to 99.0%, 94 answers
Contacting the practice71.2%likely range 55.1% to 83.3%, 92 answers82.4%likely range 58.6% to 93.9%, 94 answers
Wait for an appointment65.4%likely range 48.2% to 79.3%, 82 answers65.7%likely range 40.8% to 84.2%, 86 answers
Being listened to81.5%likely range 66.0% to 90.9%, 90 answers90.1%likely range 67.5% to 97.6%, 94 answers
Care and concern84.1%likely range 69.0% to 92.6%, 91 answers92.3%likely range 70.3% to 98.4%, 95 answers
Confidence and trust91.5%likely range 77.7% to 97.0%, 89 answers97.5%likely range 77.0% to 99.8%, 93 answers
Involvement in decisions86.0%likely range 70.6% to 94.0%, 85 answers95.1%likely range 73.5% to 99.3%, 92 answers
Needs met84.3%likely range 69.1% to 92.8%, 89 answers95.5%likely range 74.5% to 99.3%, 95 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.9%likely range 86.1% to 96.5%, 99 patients92.2%likely range 87.1% to 95.4%, 167 patients
Children at 18 months88.6%likely range 80.3% to 93.7%, 88 patients92.7%likely range 88.2% to 95.6%, 193 patients
Children at 5 years84.8%likely range 75.3% to 91.1%, 79 patients89.9%likely range 84.5% to 93.6%, 169 patients
Women aged 25 to 4956.3%likely range 54.0% to 58.5%, 1,811 patients69.2%likely range 67.6% to 70.8%, 3,077 patients
Women aged 50 to 6467.1%likely range 64.1% to 69.9%, 1,029 patients75.9%likely range 73.8% to 77.8%, 1,795 patients
Facts (NHS England, not part of the grade)
Registered patients11,288August 202619,523August 2026
Primary care networkBarnstaple Alliance PCNBarnstaple Alliance PCN
Phone01271 37267201271 329004
Friends and Family Test (its own feedback)No results for June 202692.7% good or very good524 answers, June 2026
Appointments (one month)4,416 in August 2026Same day 22.6%; face to face 74.4%11,149 in August 2026Same day 25.0%; face to face 85.5%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.8 qualified permanent3.0 including trainees and locums4,005 patients per permanent GP11.9 qualified permanent17.9 including trainees and locums1,633 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences