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Compare GP practices side by side

Annandale Medical Centre and Highview Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureAnnandale Medical CentreEN6 5DA×Highview Medical CentreEN6 5DA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.0likely range 79.8 to 87.2107 survey answers75.5likely range 68.5 to 81.097 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good83.5%likely range 77.8% to 87.9%, 107 answers77.0%likely range 67.3% to 84.6%, 97 answers
Access (mean of the two below)85.0%likely range 80.5% to 88.3%Clearly higher71.7%likely range 66.3% to 76.4%
Appointments within two weeks of booking93.1%likely range 87.8% to 96.2%, 2,234 appointmentsClearly higher77.4%likely range 69.7% to 83.6%, 2,118 appointments
Calls answered by the practice76.7%likely range 69.4% to 82.7%, 3,206 calls65.9%likely range 58.2% to 72.9%, 3,244 calls
More survey questions (not part of the grade)
Getting through on the phone60.7%likely range 53.8% to 67.2%, 103 answers55.6%likely range 45.1% to 65.5%, 96 answers
Reception and admin team86.3%likely range 80.9% to 90.4%, 104 answers86.8%likely range 78.2% to 92.3%, 97 answers
Having a preferred professional30.9%likely range 25.0% to 37.5%, 106 answers28.5%likely range 20.1% to 38.6%, 97 answers
Seeing your preferred professional31.8%likely range 21.3% to 44.4%, 32 answers42.3%likely range 25.5% to 61.1%, 30 answers
Knowing the next step88.5%likely range 83.3% to 92.2%, 102 answers73.4%likely range 63.2% to 81.7%, 93 answers
Contacting the practice75.7%likely range 69.5% to 81.0%, 107 answers60.9%likely range 50.4% to 70.4%, 96 answers
Wait for an appointment83.5%likely range 77.4% to 88.2%, 94 answers74.4%likely range 64.3% to 82.5%, 94 answers
Being listened to90.1%likely range 85.1% to 93.5%, 101 answers89.9%likely range 81.7% to 94.7%, 94 answers
Care and concern90.3%likely range 85.4% to 93.7%, 101 answers84.4%likely range 75.3% to 90.5%, 96 answers
Confidence and trust93.2%likely range 88.8% to 96.0%, 100 answers92.5%likely range 85.0% to 96.4%, 96 answers
Involvement in decisions92.6%likely range 87.9% to 95.6%, 95 answers96.1%likely range 89.4% to 98.6%, 89 answers
Needs met92.6%likely range 88.1% to 95.5%, 102 answers90.8%likely range 83.0% to 95.3%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.5%likely range 82.1% to 97.0%, 53 patients84.4%likely range 75.6% to 90.5%, 90 patients
Children at 18 months76.5%likely range 63.2% to 86.0%, 51 patients82.4%likely range 73.8% to 88.5%, 102 patients
Children at 5 years76.3%likely range 64.0% to 85.3%, 59 patients69.5%likely range 60.2% to 77.5%, 105 patients
Women aged 25 to 4974.0%likely range 71.3% to 76.5%, 1,093 patients70.3%likely range 68.2% to 72.3%, 1,885 patients
Women aged 50 to 6484.2%likely range 81.5% to 86.6%, 811 patients81.6%likely range 79.0% to 84.0%, 903 patients
Facts (NHS England, not part of the grade)
Registered patients7,521August 202610,076August 2026
Primary care networkPotters Bar PCNPotters Bar PCN
Phone01707 64445101707 871980
Friends and Family Test (its own feedback)91.6% good or very good203 answers, June 202688.5% good or very good96 answers, June 2026
Appointments (one month)2,905 in August 2026Same day 62.4%; face to face 44.2%3,467 in August 2026Same day 40.2%; face to face 69.6%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent6.2 including trainees and locums1,868 patients per permanent GP5.2 qualified permanent8.6 including trainees and locums1,933 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences