Hertsmere · Compare
Highview Medical Centre vs Annandale Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Highview Medical Centre and Annandale Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Highview Medical CentreEN6 5DA | Annandale Medical CentreEN6 5DA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 68.5 to 81.097 survey answers | 84.0likely range 79.8 to 87.2107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.0%likely range 67.3% to 84.6%, 97 answers | 83.5%likely range 77.8% to 87.9%, 107 answers |
| Access (mean of the two below) | 71.7%likely range 66.3% to 76.4% | 85.0%likely range 80.5% to 88.3%Clearly higher |
| Appointments within two weeks of booking | 77.4%likely range 69.7% to 83.6%, 2,118 appointments | 93.1%likely range 87.8% to 96.2%, 2,234 appointmentsClearly higher |
| Calls answered by the practice | 65.9%likely range 58.2% to 72.9%, 3,244 calls | 76.7%likely range 69.4% to 82.7%, 3,206 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.6%likely range 45.1% to 65.5%, 96 answers | 60.7%likely range 53.8% to 67.2%, 103 answers |
| Reception and admin team | 86.8%likely range 78.2% to 92.3%, 97 answers | 86.3%likely range 80.9% to 90.4%, 104 answers |
| Having a preferred professional | 28.5%likely range 20.1% to 38.6%, 97 answers | 30.9%likely range 25.0% to 37.5%, 106 answers |
| Seeing your preferred professional | 42.3%likely range 25.5% to 61.1%, 30 answers | 31.8%likely range 21.3% to 44.4%, 32 answers |
| Knowing the next step | 73.4%likely range 63.2% to 81.7%, 93 answers | 88.5%likely range 83.3% to 92.2%, 102 answers |
| Contacting the practice | 60.9%likely range 50.4% to 70.4%, 96 answers | 75.7%likely range 69.5% to 81.0%, 107 answers |
| Wait for an appointment | 74.4%likely range 64.3% to 82.5%, 94 answers | 83.5%likely range 77.4% to 88.2%, 94 answers |
| Being listened to | 89.9%likely range 81.7% to 94.7%, 94 answers | 90.1%likely range 85.1% to 93.5%, 101 answers |
| Care and concern | 84.4%likely range 75.3% to 90.5%, 96 answers | 90.3%likely range 85.4% to 93.7%, 101 answers |
| Confidence and trust | 92.5%likely range 85.0% to 96.4%, 96 answers | 93.2%likely range 88.8% to 96.0%, 100 answers |
| Involvement in decisions | 96.1%likely range 89.4% to 98.6%, 89 answers | 92.6%likely range 87.9% to 95.6%, 95 answers |
| Needs met | 90.8%likely range 83.0% to 95.3%, 97 answers | 92.6%likely range 88.1% to 95.5%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.4%likely range 75.6% to 90.5%, 90 patients | 92.5%likely range 82.1% to 97.0%, 53 patients |
| Children at 18 months | 82.4%likely range 73.8% to 88.5%, 102 patients | 76.5%likely range 63.2% to 86.0%, 51 patients |
| Children at 5 years | 69.5%likely range 60.2% to 77.5%, 105 patients | 76.3%likely range 64.0% to 85.3%, 59 patients |
| Women aged 25 to 49 | 70.3%likely range 68.2% to 72.3%, 1,885 patients | 74.0%likely range 71.3% to 76.5%, 1,093 patients |
| Women aged 50 to 64 | 81.6%likely range 79.0% to 84.0%, 903 patients | 84.2%likely range 81.5% to 86.6%, 811 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,076August 2026 | 7,521August 2026 |
| Primary care network | Potters Bar PCN | Potters Bar PCN |
| Phone | 01707 871980 | 01707 644451 |
| Friends and Family Test (its own feedback) | 88.5% good or very good96 answers, June 2026 | 91.6% good or very good203 answers, June 2026 |
| Appointments (one month) | 3,467 in August 2026Same day 40.2%; face to face 69.6% | 2,905 in August 2026Same day 62.4%; face to face 44.2% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent8.6 including trainees and locums1,933 patients per permanent GP | 4.0 qualified permanent6.2 including trainees and locums1,868 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.