Ealing · Compare
Welcome Practice vs Hammond Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Welcome Practice and Hammond Road Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Welcome PracticeUB2 4EY | Hammond Road SurgeryUB2 4EH |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.195% interval 71.1 to 82.094 survey answers | 85.695% interval 79.7 to 89.681 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.6%95% interval 67.4% to 82.3%, 94 answers | 86.1%95% interval 77.8% to 91.6%, 81 answers |
| Access (mean of the two below) | 80.5%95% interval 75.0% to 84.7% | 84.4%95% interval 79.8% to 87.8% |
| Appointments within two weeks of booking | 80.1%95% interval 71.9% to 86.3%, 1,783 appointments | 87.4%95% interval 81.4% to 91.7%, 2,454 appointments |
| Calls answered by the practice | 80.8%95% interval 73.5% to 86.5%, 2,905 calls | 81.2%95% interval 74.2% to 86.6%, 3,145 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 75.1%95% interval 66.8% to 81.9%, 93 answers | 77.9%95% interval 68.7% to 85.0%, 81 answers |
| Reception and admin team | 80.6%95% interval 72.7% to 86.6%, 94 answers | 90.2%95% interval 82.7% to 94.7%, 81 answers |
| Having a preferred professional | 42.5%95% interval 34.0% to 51.4%, 91 answers | 52.3%95% interval 42.4% to 62.0%, 80 answers |
| Seeing your preferred professional | 44.5%95% interval 31.4% to 58.4%, 38 answers | 63.4%95% interval 50.1% to 74.9%, 46 answers |
| Knowing the next step | 74.2%95% interval 65.6% to 81.3%, 89 answers | 74.6%95% interval 65.0% to 82.3%, 78 answers |
| Contacting the practice | 71.3%95% interval 62.7% to 78.6%, 92 answers | 78.4%95% interval 69.2% to 85.4%, 81 answers |
| Wait for an appointment | 63.9%95% interval 54.3% to 72.5%, 79 answers | 69.2%95% interval 58.7% to 78.0%, 71 answers |
| Being listened to | 79.8%95% interval 71.7% to 86.0%, 91 answers | 94.4%95% interval 87.9% to 97.5%, 80 answers |
| Care and concern | 82.2%95% interval 74.4% to 88.0%, 91 answers | 93.2%95% interval 86.3% to 96.7%, 80 answers |
| Confidence and trust | 88.6%95% interval 81.7% to 93.2%, 90 answers | 98.0%95% interval 92.6% to 99.5%, 77 answers |
| Involvement in decisions | 88.9%95% interval 81.8% to 93.5%, 86 answers | 91.2%95% interval 83.5% to 95.5%, 74 answers |
| Needs met | 81.5%95% interval 73.4% to 87.5%, 88 answers | 90.8%95% interval 83.2% to 95.2%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 95.2%95% interval 88.4% to 98.1%, 84 patients | 98.3%95% interval 90.9% to 99.7%, 58 patients |
| Children at 18 months | 88.9%95% interval 80.7% to 93.9%, 90 patients | 96.7%95% interval 88.8% to 99.1%, 61 patients |
| Children at 5 years | 76.4%95% interval 63.7% to 85.6%, 55 patients | 84.5%95% interval 73.1% to 91.6%, 58 patients |
| Women aged 25 to 49 | 66.6%95% interval 63.8% to 69.2%, 1,178 patients | 67.5%95% interval 64.5% to 70.4%, 975 patients |
| Women aged 50 to 64 | 77.1%95% interval 72.4% to 81.2%, 349 patients | 79.0%95% interval 73.8% to 83.4%, 276 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 6,371August 2026 | 5,340August 2026 |
| Primary care network | South Southall PCN | South Southall PCN |
| Phone | 020 85741822 | 020 85745057 |
| Friends and Family Test (its own feedback) | 92.3% good or very good26 answers, June 2026 | 4 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 2,642 in August 2026Same day 32.2%; face to face 77.6% | 3,148 in August 2026Same day 36.2%; face to face 94.4% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums3,207 patients per permanent GP | 0.5 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.