Ealing · Compare
The Mwh Practice vs The Town Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Mwh Practice and The Town Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Mwh PracticeUB1 1LA | The Town SurgeryUB1 1PZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.3likely range 68.0 to 89.395 survey answers | 90.5likely range 87.6 to 92.476 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 78.7%likely range 59.8% to 90.2%, 95 answers | 93.5%likely range 91.1% to 95.3%, 76 answersClearly higher |
| Access (mean of the two below) | 87.1%likely range 84.5% to 89.3% | 83.2%likely range 75.3% to 88.1% |
| Appointments within two weeks of booking | 98.5%likely range 96.0% to 99.5%, 3,535 appointments | 90.6%likely range 79.2% to 96.0%, 753 appointments |
| Calls answered by the practice | 75.6%likely range 70.9% to 79.8%, 7,513 calls | 75.6%likely range 64.7% to 84.0%, 1,535 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.4%likely range 45.7% to 80.9%, 91 answers | 88.4%likely range 85.3% to 90.9%, 71 answers |
| Reception and admin team | 83.9%likely range 65.3% to 93.5%, 93 answers | 94.4%likely range 92.0% to 96.1%, 72 answers |
| Having a preferred professional | 51.0%likely range 32.5% to 69.2%, 91 answers | 66.2%likely range 62.1% to 70.1%, 75 answers |
| Seeing your preferred professional | 38.6%likely range 16.8% to 66.1%, 43 answers | 55.4%likely range 50.1% to 60.6%, 49 answers |
| Knowing the next step | 85.8%likely range 66.4% to 94.9%, 84 answers | 86.5%likely range 83.2% to 89.2%, 70 answers |
| Contacting the practice | 81.3%likely range 62.0% to 92.0%, 90 answers | 93.7%likely range 91.3% to 95.5%, 74 answers |
| Wait for an appointment | 64.6%likely range 43.7% to 81.1%, 80 answers | 80.1%likely range 76.3% to 83.4%, 70 answers |
| Being listened to | 84.2%likely range 65.1% to 93.9%, 88 answers | 90.7%likely range 87.9% to 92.9%, 74 answers |
| Care and concern | 84.7%likely range 65.5% to 94.2%, 87 answers | 88.6%likely range 85.5% to 91.0%, 73 answers |
| Confidence and trust | 90.8%likely range 72.8% to 97.3%, 87 answers | 97.7%likely range 96.0% to 98.7%, 73 answers |
| Involvement in decisions | 87.0%likely range 67.8% to 95.5%, 84 answers | 96.4%likely range 94.3% to 97.7%, 71 answers |
| Needs met | 83.3%likely range 63.8% to 93.4%, 86 answers | 99.0%likely range 97.7% to 99.6%, 71 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.8%likely range 91.5% to 97.9%, 165 patients | 100.0%likely range 80.6% to 100.0%, 16 patients |
| Children at 18 months | 95.3%likely range 91.0% to 97.6%, 170 patients | 100.0%likely range 83.2% to 100.0%, 19 patients |
| Children at 5 years | 90.8%likely range 83.9% to 94.9%, 109 patients | 100.0%likely range 81.6% to 100.0%, 17 patients |
| Women aged 25 to 49 | 58.2%likely range 56.3% to 60.1%, 2,663 patients | 65.1%likely range 60.2% to 69.7%, 384 patients |
| Women aged 50 to 64 | 75.2%likely range 72.4% to 77.7%, 1,019 patients | 88.4%likely range 82.9% to 92.3%, 181 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,651August 2026 | 2,140August 2026 |
| Primary care network | North Southall PCN | North Southall PCN |
| Phone | 020 85747746 | 020 88138122 |
| Friends and Family Test (its own feedback) | 90.5% good or very good21 answers, June 2026 | 100.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 7,618 in August 2026Same day 54.6%; face to face 53.1% | 802 in August 2026Same day 36.9%; face to face 91.2% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | No figures |
| GPs (full-time equivalent) | 3.6 qualified permanent3.6 including trainees and locums3,823 patients per permanent GP | 0.5 qualified permanent0.6 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.