Ealing · Compare
The Churchfield Road Surgery vs The Horn Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Horn Lane Surgery’s Practice Grade is clearly higher than The Churchfield Road Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The Churchfield Road SurgeryW3 6DL | The Horn Lane SurgeryW3 6PH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.7likely range 69.6 to 77.297 survey answers | 83.7likely range 79.0 to 87.3120 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 67.8%likely range 62.9% to 72.4%, 97 answers | 84.5%likely range 78.0% to 89.4%, 120 answersClearly higher |
| Access (mean of the two below) | 87.2%likely range 79.6% to 91.9% | 81.8%likely range 77.3% to 85.5% |
| Appointments within two weeks of booking | 97.4%likely range 89.8% to 99.4%, 945 appointments | 89.9%likely range 84.8% to 93.4%, 2,885 appointments |
| Calls answered by the practice | 76.9%likely range 63.8% to 86.2%, 1,089 calls | 73.6%likely range 66.0% to 80.1%, 3,074 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.5%likely range 60.3% to 70.4%, 91 answers | 77.0%likely range 69.6% to 83.0%, 116 answers |
| Reception and admin team | 68.3%likely range 63.2% to 72.9%, 94 answers | 93.4%likely range 88.3% to 96.4%, 119 answers |
| Having a preferred professional | 31.3%likely range 26.7% to 36.3%, 96 answers | 35.1%likely range 28.0% to 42.8%, 121 answers |
| Seeing your preferred professional | 42.3%likely range 34.6% to 50.3%, 41 answers | 62.7%likely range 49.2% to 74.4%, 43 answers |
| Knowing the next step | 80.7%likely range 76.1% to 84.5%, 91 answers | 84.8%likely range 78.1% to 89.7%, 114 answers |
| Contacting the practice | 68.6%likely range 63.5% to 73.3%, 92 answers | 81.1%likely range 74.1% to 86.6%, 117 answers |
| Wait for an appointment | 74.1%likely range 69.1% to 78.5%, 89 answers | 82.0%likely range 74.9% to 87.4%, 112 answers |
| Being listened to | 72.2%likely range 67.2% to 76.7%, 91 answers | 91.0%likely range 85.4% to 94.6%, 117 answers |
| Care and concern | 74.1%likely range 69.2% to 78.4%, 92 answers | 88.6%likely range 82.5% to 92.7%, 117 answers |
| Confidence and trust | 86.7%likely range 82.7% to 90.0%, 90 answers | 91.9%likely range 86.4% to 95.3%, 115 answers |
| Involvement in decisions | 86.8%likely range 82.5% to 90.1%, 83 answers | 95.2%likely range 90.4% to 97.7%, 112 answers |
| Needs met | 76.2%likely range 71.3% to 80.6%, 87 answers | 88.1%likely range 81.8% to 92.4%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.3%likely range 73.2% to 97.6%, 23 patients | 85.3%likely range 75.0% to 91.8%, 68 patients |
| Children at 18 months | 90.5%likely range 71.1% to 97.3%, 21 patients | 74.7%likely range 63.8% to 83.1%, 75 patients |
| Children at 5 years | 100.0%likely range 80.6% to 100.0%, 16 patients | 54.3%likely range 42.7% to 65.4%, 70 patients |
| Women aged 25 to 49 | 45.1%likely range 41.7% to 48.5%, 827 patients | 62.6%likely range 60.2% to 64.9%, 1,637 patients |
| Women aged 50 to 64 | 66.2%likely range 60.0% to 72.0%, 237 patients | 69.9%likely range 65.1% to 74.3%, 379 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,432August 2026 | 8,355August 2026 |
| Primary care network | Acton PCN | Acton PCN |
| Phone | 020 89923854 | 020 89924722 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,053 in August 2026Same day 32.3%; face to face 40.4% | 2,953 in August 2026Same day 39.9%; face to face 93.9% |
| Antibiotic items per STAR-PU (one year) | 0.35England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums1,609 patients per permanent GP | 1.1 qualified permanent2.1 including trainees and locums7,833 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.