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The Allendale Road Surgery vs Elmtrees Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Allendale Road Surgery and Elmtrees Surgery cannot be told apart on the Practice Grade. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Allendale Road SurgeryUB6 0RAElmtrees SurgeryUB6 0PA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade64.395% interval 59.1 to 69.194 survey answers75.395% interval 66.2 to 82.693 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good56.2%95% interval 49.2% to 62.9%, 94 answers69.5%95% interval 56.6% to 79.9%, 93 answers
Access (mean of the two below)83.0%95% interval 77.6% to 87.0%88.7%95% interval 85.0% to 91.3%
Appointments within two weeks of booking93.7%95% interval 87.5% to 96.9%, 1,667 appointments98.9%95% interval 95.5% to 99.7%, 2,161 appointments
Calls answered by the practice72.2%95% interval 63.3% to 79.6%, 2,362 calls78.3%95% interval 71.9% to 83.6%, 3,951 calls
More survey questions (not part of the grade)
Getting through on the phone55.4%95% interval 48.0% to 62.5%, 85 answers57.3%95% interval 44.2% to 69.6%, 89 answers
Reception and admin team67.5%95% interval 60.4% to 73.9%, 88 answers84.6%95% interval 72.8% to 91.8%, 90 answers
Having a preferred professional33.0%95% interval 26.6% to 40.0%, 90 answers37.2%95% interval 25.8% to 50.3%, 92 answers
Seeing your preferred professional42.2%95% interval 30.7% to 54.7%, 31 answers38.8%95% interval 20.7% to 60.6%, 33 answers
Knowing the next step73.9%95% interval 66.7% to 80.0%, 80 answers81.9%95% interval 69.2% to 90.1%, 83 answers
Contacting the practice50.7%95% interval 43.6% to 57.8%, 90 answers64.8%95% interval 51.6% to 76.1%, 89 answers
Wait for an appointment45.5%95% interval 37.7% to 53.6%, 71 answers62.1%95% interval 47.7% to 74.6%, 76 answers
Being listened to68.0%95% interval 60.8% to 74.4%, 86 answers84.1%95% interval 72.0% to 91.6%, 87 answers
Care and concern66.0%95% interval 58.8% to 72.4%, 88 answers83.4%95% interval 71.2% to 91.0%, 87 answers
Confidence and trust73.4%95% interval 66.4% to 79.5%, 83 answers89.1%95% interval 77.8% to 95.0%, 85 answers
Involvement in decisions69.2%95% interval 62.0% to 75.6%, 84 answers88.9%95% interval 76.8% to 95.1%, 77 answers
Needs met67.6%95% interval 60.5% to 74.0%, 87 answers84.4%95% interval 71.7% to 92.1%, 79 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.5%95% interval 75.9% to 95.8%, 38 patients86.7%95% interval 79.8% to 91.5%, 128 patients
Children at 18 months94.6%95% interval 82.3% to 98.5%, 37 patients79.8%95% interval 71.5% to 86.2%, 114 patients
Children at 5 years71.0%95% interval 53.4% to 83.9%, 31 patients72.8%95% interval 63.0% to 80.9%, 92 patients
Women aged 25 to 4957.4%95% interval 54.2% to 60.5%, 939 patients57.0%95% interval 54.9% to 59.1%, 2,161 patients
Women aged 50 to 6473.3%95% interval 68.5% to 77.6%, 360 patients74.6%95% interval 70.8% to 78.1%, 532 patients
Facts (NHS England, not part of the grade)
Registered patients4,492August 20269,127August 2026
Primary care networkNgp PCNNgp PCN
Phone020 89028146020 88697910
Friends and Family Test (its own feedback)84.0% good or very good25 answers, June 202695.6% good or very good159 answers, June 2026
Appointments (one month)2,027 in August 2026Same day 33.0%; face to face 53.4%3,510 in August 2026Same day 47.7%; face to face 67.1%
Antibiotic items per STAR-PU (one year)0.53England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.6 qualified permanent1.0 including trainees and locums2.2 qualified permanent2.2 including trainees and locums4,205 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences