Ealing · Compare
Islip Manor Medical Centre vs Mandeville Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Islip Manor Medical Centre and Mandeville Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Islip Manor Medical CentreUB5 5RG | Mandeville Medical CentreUB5 5HB |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 74.495% interval 70.7 to 77.7133 survey answers | 81.195% interval 77.0 to 84.4107 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.7%95% interval 63.8% to 73.2%, 133 answers | 79.2%95% interval 74.0% to 83.6%, 107 answersClearly higher |
| Access (mean of the two below) | 87.4%95% interval 82.8% to 90.6% | 85.3%95% interval 79.3% to 89.3% |
| Appointments within two weeks of booking | 91.4%95% interval 86.7% to 94.5%, 3,104 appointments | 90.8%95% interval 82.3% to 95.4%, 1,184 appointments |
| Calls answered by the practice | 83.3%95% interval 75.4% to 89.0%, 2,402 calls | 79.7%95% interval 71.2% to 86.2%, 2,259 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 64.7%95% interval 59.6% to 69.4%, 127 answers | 77.7%95% interval 72.3% to 82.3%, 103 answers |
| Reception and admin team | 69.9%95% interval 65.0% to 74.4%, 128 answers | 92.1%95% interval 88.2% to 94.8%, 104 answers |
| Having a preferred professional | 33.4%95% interval 28.7% to 38.4%, 130 answers | 52.4%95% interval 46.5% to 58.3%, 106 answers |
| Seeing your preferred professional | 22.2%95% interval 16.1% to 29.6%, 52 answers | 58.3%95% interval 50.1% to 66.0%, 58 answers |
| Knowing the next step | 69.6%95% interval 64.6% to 74.2%, 124 answers | 81.5%95% interval 76.2% to 85.8%, 98 answers |
| Contacting the practice | 68.4%95% interval 63.4% to 73.0%, 126 answers | 83.1%95% interval 78.0% to 87.2%, 100 answers |
| Wait for an appointment | 65.5%95% interval 60.1% to 70.6%, 112 answers | 68.1%95% interval 61.9% to 73.7%, 93 answers |
| Being listened to | 79.7%95% interval 75.3% to 83.6%, 126 answers | 87.4%95% interval 82.8% to 90.9%, 102 answers |
| Care and concern | 76.3%95% interval 71.6% to 80.4%, 125 answers | 90.8%95% interval 86.7% to 93.8%, 101 answers |
| Confidence and trust | 89.4%95% interval 85.7% to 92.2%, 122 answers | 92.8%95% interval 89.0% to 95.4%, 101 answers |
| Involvement in decisions | 81.6%95% interval 77.1% to 85.4%, 121 answers | 90.1%95% interval 85.8% to 93.3%, 97 answers |
| Needs met | 78.5%95% interval 73.9% to 82.6%, 121 answers | 87.4%95% interval 82.7% to 90.9%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 91.1%95% interval 82.8% to 95.6%, 79 patients | 93.8%95% interval 79.9% to 98.3%, 32 patients |
| Children at 18 months | 81.1%95% interval 70.7% to 88.4%, 74 patients | 65.0%95% interval 49.5% to 77.9%, 40 patients |
| Children at 5 years | 78.4%95% interval 67.7% to 86.2%, 74 patients | 64.2%95% interval 50.7% to 75.7%, 53 patients |
| Women aged 25 to 49 | 62.4%95% interval 59.8% to 65.0%, 1,339 patients | 67.2%95% interval 64.0% to 70.3%, 833 patients |
| Women aged 50 to 64 | 79.0%95% interval 75.0% to 82.5%, 457 patients | 79.0%95% interval 74.7% to 82.8%, 391 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 6,388August 2026 | 4,648August 2026 |
| Primary care network | Ngp PCN | Ngp PCN |
| Phone | 020 88454911 | 020 88453275 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.8% good or very good192 answers, June 2026 |
| Appointments (one month) | 3,852 in August 2026Same day 38.2%; face to face 82.9% | 2,055 in August 2026Same day 30.6%; face to face 74.3% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums4,839 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums2,508 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.