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Eastmead Avenue Surgery vs The Mansell Road Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Eastmead Avenue Surgery and The Mansell Road Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureEastmead Avenue SurgeryUB6 9RBThe Mansell Road PracticeUB6 9EN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.4likely range 74.1 to 82.0118 survey answers82.6likely range 77.8 to 86.3101 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good76.8%likely range 71.3% to 81.6%, 118 answers84.3%likely range 77.7% to 89.2%, 101 answers
Access (mean of the two below)82.0%likely range 75.7% to 86.2%78.6%likely range 73.5% to 82.6%
Appointments within two weeks of booking91.0%likely range 81.3% to 95.9%, 953 appointments86.0%likely range 79.7% to 90.5%, 2,407 appointments
Calls answered by the practice72.9%likely range 64.9% to 79.7%, 2,833 calls71.1%likely range 63.1% to 77.9%, 2,962 calls
More survey questions (not part of the grade)
Getting through on the phone55.1%likely range 48.7% to 61.3%, 109 answers79.3%likely range 72.1% to 85.1%, 97 answers
Reception and admin team87.3%likely range 82.6% to 90.9%, 113 answers91.7%likely range 86.2% to 95.2%, 98 answers
Having a preferred professional33.4%likely range 28.0% to 39.4%, 118 answers40.8%likely range 33.3% to 48.7%, 100 answers
Seeing your preferred professional22.0%likely range 14.9% to 31.2%, 46 answers39.2%likely range 27.1% to 52.7%, 36 answers
Knowing the next step75.4%likely range 69.7% to 80.4%, 114 answers83.2%likely range 76.3% to 88.4%, 96 answers
Contacting the practice76.8%likely range 71.2% to 81.7%, 113 answers74.9%likely range 67.5% to 81.1%, 99 answers
Wait for an appointment62.9%likely range 56.4% to 68.9%, 104 answers86.3%likely range 79.4% to 91.1%, 88 answers
Being listened to92.5%likely range 88.5% to 95.1%, 113 answers90.3%likely range 84.5% to 94.0%, 100 answers
Care and concern90.5%likely range 86.2% to 93.6%, 113 answers87.3%likely range 81.0% to 91.7%, 98 answers
Confidence and trust94.2%likely range 90.6% to 96.5%, 113 answers92.2%likely range 86.8% to 95.5%, 98 answers
Involvement in decisions95.0%likely range 91.5% to 97.1%, 110 answers86.6%likely range 80.1% to 91.2%, 96 answers
Needs met95.6%likely range 92.2% to 97.5%, 112 answers91.8%likely range 86.3% to 95.2%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.2%likely range 75.3% to 95.7%, 37 patients84.3%likely range 72.0% to 91.8%, 51 patients
Children at 18 months80.0%likely range 65.2% to 89.5%, 40 patients76.4%likely range 63.7% to 85.6%, 55 patients
Children at 5 years80.4%likely range 68.2% to 88.7%, 56 patients72.7%likely range 59.8% to 82.7%, 55 patients
Women aged 25 to 4964.6%likely range 61.7% to 67.3%, 1,098 patients62.4%likely range 59.4% to 65.3%, 1,000 patients
Women aged 50 to 6474.5%likely range 70.6% to 78.1%, 526 patients80.8%likely range 77.3% to 84.0%, 527 patients
Facts (NHS England, not part of the grade)
Registered patients5,881August 20265,572August 2026
Primary care networkGreenwell PCNGreenwell PCN
Phone020 85781244020 85750083
Friends and Family Test (its own feedback)No results for June 202695.6% good or very good136 answers, June 2026
Appointments (one month)2,726 in August 2026Same day 51.8%; face to face 82.5%2,681 in August 2026Same day 33.6%; face to face 57.2%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.4 qualified permanent4.5 including trainees and locums1,737 patients per permanent GP0.6 qualified permanent0.6 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences