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Belmont Medical Centre vs Featherstone Road Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Featherstone Road Health Centre’s Practice Grade is clearly higher than Belmont Medical Centre’s: its likely range lies wholly above.

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Side by side

MeasureBelmont Medical CentreUB2 5DUFeatherstone Road Health CentreUB2 5BQ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade62.2likely range 51.8 to 72.079 survey answers81.2likely range 75.3 to 85.7117 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good55.7%likely range 40.9% to 69.5%, 79 answers79.6%likely range 71.4% to 85.9%, 117 answersClearly higher
Access (mean of the two below)77.3%likely range 72.7% to 81.1%84.7%likely range 81.1% to 87.6%
Appointments within two weeks of booking94.9%likely range 89.8% to 97.5%, 2,105 appointments97.2%likely range 93.9% to 98.8%, 3,022 appointments
Calls answered by the practice59.5%likely range 52.0% to 66.7%, 3,480 calls72.0%likely range 65.7% to 77.6%, 4,481 calls
More survey questions (not part of the grade)
Getting through on the phone44.3%likely range 30.3% to 59.2%, 77 answers72.2%likely range 63.4% to 79.6%, 114 answers
Reception and admin team60.4%likely range 45.3% to 73.8%, 77 answers87.9%likely range 80.7% to 92.6%, 116 answers
Having a preferred professional41.5%likely range 28.0% to 56.5%, 78 answers40.5%likely range 32.1% to 49.5%, 117 answers
Seeing your preferred professionalNot shown: fewer than 30 answers46.9%likely range 33.4% to 60.9%, 48 answers
Knowing the next step65.3%likely range 48.9% to 78.8%, 66 answers71.7%likely range 62.5% to 79.4%, 106 answers
Contacting the practice48.9%likely range 34.4% to 63.6%, 76 answers76.1%likely range 67.5% to 83.0%, 113 answers
Wait for an appointment56.8%likely range 40.2% to 71.9%, 63 answers82.3%likely range 73.7% to 88.5%, 101 answers
Being listened to75.2%likely range 59.9% to 86.0%, 73 answers87.1%likely range 79.7% to 92.1%, 113 answers
Care and concern69.6%likely range 54.1% to 81.7%, 73 answers87.5%likely range 80.2% to 92.4%, 113 answers
Confidence and trust83.2%likely range 67.5% to 92.2%, 64 answers94.1%likely range 88.0% to 97.2%, 108 answers
Involvement in decisions87.0%likely range 72.2% to 94.5%, 66 answers93.3%likely range 87.1% to 96.7%, 111 answers
Needs met74.6%likely range 58.4% to 86.0%, 66 answers90.4%likely range 83.2% to 94.6%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months98.9%likely range 94.0% to 99.8%, 91 patients97.9%likely range 94.0% to 99.3%, 143 patients
Children at 18 months94.0%likely range 87.5% to 97.2%, 100 patients87.8%likely range 80.6% to 92.6%, 115 patients
Children at 5 years94.8%likely range 87.4% to 98.0%, 77 patients89.7%likely range 81.5% to 94.5%, 87 patients
Women aged 25 to 4966.1%likely range 63.6% to 68.4%, 1,476 patients72.3%likely range 70.1% to 74.3%, 1,778 patients
Women aged 50 to 6479.2%likely range 75.1% to 82.7%, 437 patients86.3%likely range 82.7% to 89.2%, 444 patients
Facts (NHS England, not part of the grade)
Registered patients8,198August 20269,329August 2026
Primary care networkSouth Southall PCNSouth Southall PCN
Phone02088 935515020 34057750
Friends and Family Test (its own feedback)85.2% good or very good27 answers, June 202690.0% good or very good10 answers, June 2026
Appointments (one month)4,118 in August 2026Same day 41.8%; face to face 62.3%5,246 in August 2026Same day 38.5%; face to face 75.6%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20261.00England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent2.8 including trainees and locums3,513 patients per permanent GP1.3 qualified permanent2.1 including trainees and locums7,154 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences