Lewisham · GP practice
Special Allocation Scheme (NEL)
Jenner Dental Clinic, 14 St Germans Road, London, SE23 1RJ
A special allocation scheme for north east London: the NHS places patients here after they have been removed from a practice’s list because of a violent or threatening incident. It is not a GP practice you can choose to register with. How we know
- Phone
- 0330 1281661
- Registered patients
- 215 (August 2026)
Phone and network from NHS England’s organisation register (ODS), as at 20 October 2026. NHS England notes that this phone number is the one used for prescriptions and may not be the main or reception number, so check the practice’s own website too. Registered patients from NHS England’s General Practice Workforce figures for August 2026.
Not rated
Fewer than 30 patients answered the overall question in the 2026 GP Patient Survey, so we do not rate this practice. Figures based on so few answers would have a very wide margin of error.
Month by month
The appointment part of the Practice score, month by month over the past year: the share of appointments that took place within two weeks of booking. The scale runs from 0 to 100%. A month without a figure is left empty, and we never fill it in.
Appointments within two weeks of booking has figures for 0 of 12 months. The curve is shown from 6 months.
Source: Appointments in General Practice, NHS England. Not a separate rating: the score uses the latest month, as shown with the score.
Who answered
- Questionnaires returned
- 7
- Questionnaires sent
- 156
- Response rate
- 4.5%
Fewer than 10 in 100 questionnaires were returned. The survey weights the answers, but the result may still describe the patients who replied better than those who did not.
The survey is sent to a random sample of registered patients aged 16 and over. Some questions are answered by fewer people than others, which is why each question has its own number of answers.
Care Quality Commission
We found no current CQC rating for this practice in the CQC’s published ratings.
The CQC inspects practices against its own standards. The CQC rating is a separate fact and is not part of our grade, which comes from the GP Patient Survey and NHS appointment and phone data.
Appointments, GPs and patient feedback
These figures come from NHS England. They are not part of our grade, and we do not compare them with other practices. Each one has its own source and month. The two access figures that are in the grade, appointments within two weeks and calls answered, are shown with the grade.
Appointments
- Appointments in August 2026
- 182
- Booked for the same day
- 55.5%
- Face to face
- 8.8%
All appointments in the practice’s appointment book that month, with any member of staff, whether the patient attended or not. “Same day” means the appointment took place on the day it was booked; it is not a waiting time, and NHS England says it cannot measure demand on its own. “Face to face” is how the practice recorded the appointment; the rest were by phone, video, online or home visit. Both shares leave out appointments where this was not recorded.
NHS England publishes these figures as official statistics in development. Practices record appointments in different ways, and some activity, such as some appointments run by the primary care network, is not included, so NHS England says the figures do not give a complete view of a practice’s work.
Source: NHS England, Appointments in General Practice, August 2026.
Time from booking to appointment
Routine appointments
Booked in advance for a problem that is not urgent.
No appointments of this kind with a recorded booking date this month.
Urgent (acute) appointments
Recorded by the practice as needing attention on the same day.
Not shown: only 15 appointments of this kind had a recorded booking date, and we show the shares from 50.
These are the general consultations in August 2026, with any member of staff, by how many days passed between booking and the appointment. They are not how long a patient waited after first getting in touch: a routine appointment is often booked ahead on purpose, or on a date the patient chose. Planned clinics, triage calls, medication reviews and similar are left out, and so are appointments with no recorded booking date. The practice, not NHS England, decides whether an appointment is routine or acute.
NHS England publishes these figures as official statistics in development, and its own national figures use the same split: urgent appointments on the day of booking, and routine ones within 7 and 14 days. Practices record appointments in different ways, so we show no England figure beside these monthly figures. The grade uses a wider count, NHS England’s own measure of appointments within two weeks, shown with the grade above.
Source: NHS England, Appointments in General Practice, August 2026.
GPs
- All GPs
- 0.2 full-time equivalent
- Qualified permanent GPs
- 0.2 full-time equivalent
Full-time equivalent adds up the hours GPs work, so two GPs working half the week count as one. Qualified permanent GPs leave out GPs in training and locums. We do not work out patients per GP here: with less than one full-time permanent GP on record, the figure would mostly reflect how the practice’s GPs are recorded.
Source: NHS England, General Practice Workforce, August 2026.
Friends and Family Test
NHS England’s figures for June 2026 show no answers for this practice.
The test asks patients about their overall experience of the practice. NHS England says it is not meant for comparing practices: each practice chooses how to collect answers, anyone who uses the practice can answer (there is no random sample), and the results are not adjusted for differences between patients.
Source: NHS England, Friends and Family Test, GP practices, June 2026.
Vaccinations and screening
Not part of our rating
How many of the practice’s patients in each group had childhood vaccinations or cervical screening, from NHS England’s Quality and Outcomes Framework (QOF) for 2025-26. These figures are not part of our rating. We show them as published and make no comparison between practices.
Childhood vaccinations
Babies at 8 months
Babies who had at least 3 doses of a vaccine against diphtheria, tetanus and whooping cough before they were 8 months old.
No eligible patients in this group in NHS England’s figures. England: 88.7%.
Children at 18 months
Children who had at least 1 dose of the MMR vaccine (measles, mumps and rubella) between 12 and 18 months old.
No eligible patients in this group in NHS England’s figures. England: 85.6%.
Children at 5 years
Children who had the pre-school booster (diphtheria, tetanus, whooping cough and polio) and at least 2 doses of MMR between the ages of 1 and 5.
No eligible patients in this group in NHS England’s figures. England: 83.4%.
Cervical screening
Women aged 25 to 49
Women eligible for cervical screening with an adequate test recorded in the last 3 years and 6 months.
33.3% (8 of 24), 95% interval 18.0% to 53.3%. England: 66.3%.
Women aged 50 to 64
Women eligible for cervical screening with an adequate test recorded in the last 5 years and 6 months.
42.9% (6 of 14), 95% interval 21.4% to 67.4%. England: 75.4%.
The period is 1 April 2025 to 31 March 2026: the children who reached the age in that year, and the women aged 25 to 64 at its end. Each figure is the number of patients with the vaccine or test recorded, out of everyone eligible. Eligible includes patients the practice has left out of the QOF target for personalised care reasons, for example someone who chose not to have it after talking it through, or who did not reply to invitations, so the percentage can be lower than the QOF achievement figure the practice reports. England is the same calculation over every practice.
The numbers are what the practice has on record. A vaccine or test given elsewhere only counts once it reaches that record. The 95% interval shows how far the percentage could move by chance when only a few patients are eligible; it is not a margin of error from a survey, because every eligible patient is counted.
Source: NHS England, Quality and Outcomes Framework, 2025-26, indicators VI001 to VI003, CS005 and CS006.
About these figures
The Practice score weighs two parts. 70% is patient experience: the share of patients who describe their practice as good, the answers “very good” and “fairly good” to the GP Patient Survey’s question on overall experience, exactly as Ipsos publishes it. 30% is access, the mean of two shares from NHS England’s monthly data for the practice’s latest month (August 2026): appointments that took place within two weeks of booking, and calls answered by the practice on weekdays from 8am to 6.30pm. Each part has its own 95% interval, and so does the grade. The label compares patients’ answers alone with England’s, so access moves the grade but never the label.
A practice is graded when at least 30 people answered the survey question. With only one of the two access figures, access is compared on that one; with neither, the grade is the survey part alone. The other survey questions are shown under “More answers from the survey”, each with its own interval and number of answers, and are not part of the grade. Appointment and phone data come from practices’ own systems, and practices record appointments in different ways. Time from booking is not the whole wait, and a call ended in the phone menu counts as not answered.
Read how the rating works and what the GP Patient Survey is.
Data updated
The month each source’s data runs to, and when its publisher released it.
- GP Patient Survey: (published 9 July 2026)
- Appointments in General Practice: (published 24 September 2026)
- Cloud Based Telephony Data in General Practice:
- GP Patient Survey, earlier years (2024 and 2025): (published July 2025)
- Appointments in General Practice, month by month: (published 24 September 2026)
- General Practice Workforce: (published 24 September 2026)
- Quality and Outcomes Framework: (published 1 October 2026)
- Antibiotic prescribing by GP practice: (published 26 July 2026)
- Friends and Family Test, GP practices: (published 13 August 2026)
- CQC ratings: (published 2 October 2026)
- NHS organisation data (ODS):
- Postcode locations and local authority areas:
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- 2024 GP Patient Survey: https://www.gp-patient.co.uk/
- 2025 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains OS data © Crown copyright and database right 2026
- Contains Royal Mail data © Royal Mail copyright and database right 2026
- Source: Office for National Statistics licensed under the Open Government Licence v.3.0
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
Practice code (ODS): Y06592