Compare GP practices side by side
Woodsend Medical Centre and Lakeside Healthcare cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Woodsend Medical CentreNN18 0QP× | Lakeside HealthcareNN17 1TR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.3likely range 61.7 to 86.897 survey answers | 68.8likely range 42.4 to 88.5104 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 76.5%likely range 54.2% to 90.0%, 97 answers | 61.0%likely range 23.2% to 89.0%, 104 answers |
| Access (mean of the two below) | 79.1%likely range 77.3% to 80.6% | 87.0%likely range 85.9% to 87.8%Clearly higher |
| Appointments within two weeks of booking | 97.4%likely range 95.1% to 98.6%, 5,163 appointments | 96.5%likely range 95.4% to 97.3%, 20,957 appointments |
| Calls answered by the practice | 60.7%likely range 57.9% to 63.4%, 25,303 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.1%likely range 26.6% to 68.6%, 91 answers | 29.6%likely range 6.5% to 71.6%, 96 answers |
| Reception and admin team | 83.3%likely range 61.2% to 94.0%, 95 answers | 80.6%likely range 36.0% to 96.8%, 97 answers |
| Having a preferred professional | 28.0%likely range 12.9% to 50.5%, 96 answers | 19.1%likely range 3.3% to 62.3%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.0%likely range 68.1% to 97.5%, 88 answers | 77.8%likely range 33.7% to 96.0%, 96 answers |
| Contacting the practice | 71.2%likely range 48.7% to 86.5%, 96 answers | 57.4%likely range 20.7% to 87.4%, 102 answers |
| Wait for an appointment | 80.2%likely range 56.8% to 92.5%, 88 answers | 61.4%likely range 21.4% to 90.3%, 88 answers |
| Being listened to | 86.3%likely range 64.6% to 95.6%, 94 answers | 81.7%likely range 36.9% to 97.1%, 97 answers |
| Care and concern | 87.6%likely range 66.2% to 96.2%, 95 answers | 85.8%likely range 40.1% to 98.2%, 96 answers |
| Confidence and trust | 91.7%likely range 71.0% to 98.0%, 94 answers | 85.3%likely range 39.5% to 98.1%, 95 answers |
| Involvement in decisions | 94.5%likely range 74.8% to 99.0%, 94 answers | 85.4%likely range 38.9% to 98.2%, 92 answers |
| Needs met | 91.9%likely range 71.4% to 98.1%, 95 answers | 88.0%likely range 41.6% to 98.7%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.3%likely range 85.2% to 92.3%, 289 patients | 89.4%likely range 86.0% to 92.1%, 396 patients |
| Children at 18 months | 85.0%likely range 80.8% to 88.4%, 333 patients | 87.1%likely range 83.4% to 90.0%, 394 patients |
| Children at 5 years | 86.9%likely range 82.9% to 90.0%, 350 patients | 77.5%likely range 73.5% to 80.9%, 488 patients |
| Women aged 25 to 49 | 75.3%likely range 74.1% to 76.4%, 5,573 patients | 64.1%likely range 63.0% to 65.1%, 7,939 patients |
| Women aged 50 to 64 | 75.3%likely range 73.6% to 77.0%, 2,545 patients | 69.8%likely range 68.3% to 71.2%, 3,694 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 31,289August 2026 | 45,985August 2026 |
| Primary care network | Red Kite Healthcare PCN | Rockingham Forest PCN |
| Phone | 01536 212412 | 01536 204154 |
| Friends and Family Test (its own feedback) | 83.8% good or very good309 answers, June 2026 | 92.7% good or very good930 answers, June 2026 |
| Appointments (one month) | 12,738 in August 2026Same day 24.5%; face to face 72.2% | 30,795 in August 2026Same day 52.2%; face to face 40.5% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 15.1 qualified permanent27.7 including trainees and locums2,075 patients per permanent GP | 22.3 qualified permanent33.3 including trainees and locums2,064 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences