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Woodlands Surgery and Banbury Cross Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureWoodlands SurgeryOX16 3WT×Banbury Cross Health CentreOX16 9AD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.4likely range 75.2 to 84.5118 survey answers71.2likely range 56.8 to 81.9169 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good79.5%likely range 72.3% to 85.2%, 118 answers68.3%likely range 47.7% to 83.6%, 169 answers
Access (mean of the two below)82.4%likely range 77.9% to 85.3%77.8%likely range 75.5% to 79.8%
Appointments within two weeks of booking96.9%likely range 90.1% to 99.1%, 1,150 appointments93.4%likely range 90.6% to 95.5%, 6,184 appointments
Calls answered by the practice67.8%likely range 61.9% to 73.2%, 5,472 calls62.2%likely range 58.5% to 65.6%, 14,829 calls
More survey questions (not part of the grade)
Getting through on the phone76.9%likely range 69.3% to 83.1%, 111 answers49.5%likely range 30.3% to 68.9%, 164 answers
Reception and admin team84.1%likely range 77.2% to 89.2%, 113 answers80.1%likely range 59.1% to 91.8%, 158 answers
Having a preferred professional21.9%likely range 15.9% to 29.3%, 116 answers21.2%likely range 9.2% to 41.8%, 166 answers
Seeing your preferred professionalNot shown: fewer than 30 answers41.1%likely range 12.6% to 77.1%, 41 answers
Knowing the next step85.4%likely range 78.7% to 90.3%, 112 answers78.5%likely range 57.4% to 90.8%, 159 answers
Contacting the practice76.7%likely range 69.2% to 82.8%, 117 answers59.6%likely range 39.2% to 77.1%, 165 answers
Wait for an appointment61.2%likely range 52.6% to 69.2%, 103 answers61.9%likely range 39.9% to 79.9%, 143 answers
Being listened to87.8%likely range 81.4% to 92.3%, 112 answers80.3%likely range 59.3% to 92.0%, 157 answers
Care and concern85.7%likely range 78.9% to 90.5%, 112 answers80.2%likely range 59.2% to 91.8%, 159 answers
Confidence and trust94.7%likely range 89.6% to 97.4%, 109 answers90.7%likely range 71.4% to 97.4%, 158 answers
Involvement in decisions90.2%likely range 84.0% to 94.2%, 107 answers89.4%likely range 69.2% to 96.9%, 151 answers
Needs met86.5%likely range 79.9% to 91.1%, 114 answers76.9%likely range 55.8% to 89.7%, 160 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.3%likely range 91.6% to 98.4%, 135 patients87.8%likely range 84.3% to 90.6%, 411 patients
Children at 18 months84.4%likely range 77.5% to 89.5%, 141 patients88.0%likely range 84.5% to 90.8%, 416 patients
Children at 5 years90.9%likely range 84.5% to 94.8%, 121 patients81.6%likely range 78.0% to 84.8%, 490 patients
Women aged 25 to 4967.3%likely range 65.2% to 69.3%, 2,024 patients59.9%likely range 58.8% to 61.0%, 7,624 patients
Women aged 50 to 6469.9%likely range 66.6% to 73.0%, 794 patients67.4%likely range 65.7% to 69.0%, 3,187 patients
Facts (NHS England, not part of the grade)
Registered patients10,128August 202641,408August 2026
Primary care networkBanbury Alliance PCNBanbury Cross PCN
Phone01295 36802201295 256261
Friends and Family Test (its own feedback)95.7% good or very good92 answers, June 2026No results for June 2026
Appointments (one month)4,273 in August 2026Same day 40.4%; face to face 48.9%12,634 in August 2026Same day 40.0%; face to face 63.5%
Antibiotic items per STAR-PU (one year)0.90England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.4 qualified permanent5.5 including trainees and locums2,298 patients per permanent GP19.4 qualified permanent24.3 including trainees and locums2,133 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences