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Compare GP practices side by side

Woodlands Medical Practice and Willowbrook Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureWoodlands Medical PracticeNG17 1JW×Willowbrook Medical PracticeNG17 1ES×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.6likely range 73.0 to 85.7124 survey answers73.9likely range 64.3 to 81.0112 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good82.5%likely range 71.8% to 89.7%, 124 answers73.9%likely range 60.3% to 84.0%, 112 answers
Access (mean of the two below)75.9%likely range 72.1% to 79.2%73.6%likely range 69.5% to 77.2%
Appointments within two weeks of booking78.2%likely range 72.4% to 83.1%, 3,457 appointments69.9%likely range 63.4% to 75.7%, 3,232 appointments
Calls answered by the practice73.5%likely range 68.5% to 77.9%, 7,073 calls77.2%likely range 72.3% to 81.5%, 6,681 calls
More survey questions (not part of the grade)
Getting through on the phone69.8%likely range 58.0% to 79.4%, 121 answers39.5%likely range 26.9% to 53.7%, 106 answers
Reception and admin team92.2%likely range 83.3% to 96.5%, 122 answers86.8%likely range 74.6% to 93.6%, 111 answers
Having a preferred professional39.8%likely range 29.0% to 51.6%, 124 answers38.1%likely range 26.0% to 51.9%, 113 answers
Seeing your preferred professional29.1%likely range 14.2% to 50.4%, 40 answers26.7%likely range 11.6% to 50.4%, 40 answers
Knowing the next step80.0%likely range 68.9% to 87.8%, 121 answers72.4%likely range 58.5% to 83.0%, 108 answers
Contacting the practice76.3%likely range 65.0% to 84.9%, 123 answers64.3%likely range 50.5% to 76.0%, 113 answers
Wait for an appointment80.8%likely range 69.4% to 88.6%, 114 answers54.0%likely range 39.4% to 68.0%, 97 answers
Being listened to83.9%likely range 73.2% to 90.8%, 119 answers83.1%likely range 70.3% to 91.1%, 109 answers
Care and concern84.5%likely range 73.7% to 91.3%, 116 answers82.6%likely range 69.7% to 90.7%, 110 answers
Confidence and trust91.9%likely range 82.8% to 96.4%, 119 answers90.0%likely range 78.2% to 95.8%, 106 answers
Involvement in decisions98.6%likely range 91.7% to 99.8%, 112 answers87.8%likely range 75.5% to 94.4%, 106 answers
Needs met93.3%likely range 84.6% to 97.3%, 119 answers83.8%likely range 71.1% to 91.6%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.6%likely range 86.8% to 97.0%, 94 patients92.3%likely range 85.0% to 96.2%, 91 patients
Children at 18 months86.3%likely range 78.9% to 91.4%, 117 patients94.0%likely range 86.7% to 97.4%, 83 patients
Children at 5 years93.6%likely range 87.4% to 96.9%, 110 patients85.3%likely range 76.8% to 91.0%, 95 patients
Women aged 25 to 4982.9%likely range 81.2% to 84.5%, 1,935 patients67.5%likely range 65.2% to 69.7%, 1,666 patients
Women aged 50 to 6484.1%likely range 81.9% to 86.0%, 1,185 patients78.5%likely range 76.0% to 80.8%, 1,128 patients
Facts (NHS England, not part of the grade)
Registered patients11,764August 202611,705August 2026
Primary care networkAshfield North PCNAshfield North PCN
Phone01623 52874801623 440018
Friends and Family Test (its own feedback)100.0% good or very good9 answers, June 2026No results for June 2026
Appointments (one month)5,233 in August 2026Same day 37.6%; face to face 77.8%6,128 in August 2026Same day 31.1%; face to face 76.1%
Antibiotic items per STAR-PU (one year)0.93England 0.74, April 2025 to March 20261.04England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.3 qualified permanent11.2 including trainees and locums1,875 patients per permanent GP5.5 qualified permanent10.1 including trainees and locums2,141 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences