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Compare GP practices side by side

The Village Surgery’s Practice Grade is clearly higher than Horndean Surgery’s: its likely range lies wholly above.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureThe Village SurgeryPO8 8XL×Horndean SurgeryPO8 0BN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade93.7likely range 91.8 to 94.8131 survey answersClearly higher87.5likely range 84.6 to 89.9113 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: clearly above the England average
Patients who describe the practice as good93.6%likely range 91.9% to 94.9%, 131 answersClearly higher88.1%likely range 84.4% to 91.1%, 113 answers
Access (mean of the two below)93.7%likely range 88.7% to 96.0%86.0%likely range 81.3% to 89.5%
Appointments within two weeks of booking95.9%likely range 88.8% to 98.5%, 1,183 appointments85.4%likely range 78.2% to 90.6%, 1,906 appointments
Calls answered by the practice91.4%likely range 84.6% to 95.3%, 2,295 calls86.5%likely range 80.3% to 91.0%, 3,302 calls
More survey questions (not part of the grade)
Getting through on the phone93.8%likely range 92.2% to 95.2%, 128 answers85.1%likely range 81.0% to 88.5%, 108 answers
Reception and admin team98.3%likely range 97.4% to 99.0%, 130 answers93.0%likely range 89.9% to 95.2%, 112 answers
Having a preferred professional57.3%likely range 54.3% to 60.3%, 130 answers15.7%likely range 12.3% to 19.8%, 112 answers
Seeing your preferred professional97.9%likely range 96.5% to 98.8%, 77 answersNot shown: fewer than 30 answers
Knowing the next step98.8%likely range 98.0% to 99.3%, 129 answers88.2%likely range 84.4% to 91.2%, 107 answers
Contacting the practice95.4%likely range 94.0% to 96.6%, 129 answers85.1%likely range 81.0% to 88.4%, 112 answers
Wait for an appointment93.9%likely range 92.2% to 95.2%, 126 answers78.8%likely range 74.0% to 82.9%, 101 answers
Being listened to92.7%likely range 90.9% to 94.2%, 130 answers94.9%likely range 92.1% to 96.7%, 110 answers
Care and concern92.2%likely range 90.4% to 93.7%, 130 answers86.6%likely range 82.6% to 89.8%, 108 answers
Confidence and trust97.3%likely range 96.1% to 98.2%, 130 answers94.1%likely range 91.1% to 96.1%, 110 answers
Involvement in decisions99.6%likely range 98.9% to 99.8%, 127 answers96.8%likely range 94.4% to 98.2%, 107 answers
Needs met98.2%likely range 97.1% to 98.8%, 130 answers93.6%likely range 90.6% to 95.7%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.7%likely range 83.3% to 99.4%, 30 patients98.0%likely range 89.7% to 99.7%, 51 patients
Children at 18 months97.4%likely range 86.8% to 99.5%, 39 patients97.0%likely range 89.8% to 99.2%, 67 patients
Children at 5 years86.8%likely range 72.7% to 94.2%, 38 patients94.9%likely range 87.5% to 98.0%, 78 patients
Women aged 25 to 4988.9%likely range 86.2% to 91.2%, 596 patients78.6%likely range 76.1% to 81.0%, 1,095 patients
Women aged 50 to 6491.9%likely range 89.0% to 94.1%, 444 patients80.0%likely range 76.8% to 82.9%, 671 patients
Facts (NHS England, not part of the grade)
Registered patients4,771August 20267,385August 2026
Primary care networkHavant and Waterlooville PCNEast Hants PCN
Phone023 92242960023 92592138
Friends and Family Test (its own feedback)100.0% good or very good12 answers, June 202694.7% good or very good133 answers, June 2026
Appointments (one month)2,017 in August 2026Same day 34.0%; face to face 61.9%2,859 in August 2026Same day 37.5%; face to face 89.1%
Antibiotic items per STAR-PU (one year)1.08England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent2.9 including trainees and locums1,645 patients per permanent GP3.1 qualified permanent6.3 including trainees and locums2,347 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences