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Compare GP practices side by side

The Mount View Practice and Fleetwood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureThe Mount View PracticeFY7 6HP×Fleetwood SurgeryFY7 8GU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.7likely range 71.4 to 87.0112 survey answers80.5likely range 74.2 to 85.6103 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good86.7%likely range 72.2% to 94.2%, 112 answers76.8%likely range 67.9% to 83.9%, 103 answers
Access (mean of the two below)69.7%likely range 66.0% to 73.0%89.1%likely range 85.3% to 91.7%Clearly higher
Appointments within two weeks of booking75.4%likely range 69.4% to 80.5%, 3,489 appointments94.5%likely range 89.5% to 97.2%, 2,188 appointmentsClearly higher
Calls answered by the practice64.0%likely range 59.6% to 68.1%, 10,121 calls83.6%likely range 77.9% to 88.1%, 4,243 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone62.4%likely range 45.8% to 76.6%, 105 answers84.7%likely range 76.5% to 90.4%, 102 answers
Reception and admin team88.3%likely range 73.9% to 95.2%, 109 answers91.6%likely range 84.6% to 95.6%, 101 answers
Having a preferred professional36.8%likely range 23.2% to 52.9%, 112 answers27.2%likely range 19.6% to 36.5%, 102 answers
Seeing your preferred professional48.9%likely range 24.5% to 73.8%, 38 answersNot shown: fewer than 30 answers
Knowing the next step90.6%likely range 76.3% to 96.6%, 104 answers79.6%likely range 70.6% to 86.3%, 98 answers
Contacting the practice76.4%likely range 60.4% to 87.2%, 110 answers78.8%likely range 69.9% to 85.6%, 101 answers
Wait for an appointment65.0%likely range 47.5% to 79.2%, 96 answers88.1%likely range 80.2% to 93.1%, 97 answers
Being listened to92.3%likely range 78.9% to 97.5%, 108 answers87.7%likely range 80.0% to 92.7%, 102 answers
Care and concern89.9%likely range 75.9% to 96.2%, 108 answers84.5%likely range 76.3% to 90.2%, 102 answers
Confidence and trust95.9%likely range 83.9% to 99.1%, 109 answers88.6%likely range 80.8% to 93.5%, 98 answers
Involvement in decisions92.0%likely range 78.0% to 97.4%, 103 answers86.2%likely range 78.0% to 91.7%, 96 answers
Needs met85.4%likely range 70.5% to 93.4%, 110 answers88.4%likely range 80.6% to 93.3%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.3%likely range 86.2% to 96.9%, 90 patients89.2%likely range 75.3% to 95.7%, 37 patients
Children at 18 months91.8%likely range 84.6% to 95.8%, 97 patients90.9%likely range 76.4% to 96.9%, 33 patients
Children at 5 years93.3%likely range 87.4% to 96.6%, 120 patients86.7%likely range 75.8% to 93.1%, 60 patients
Women aged 25 to 4963.1%likely range 60.9% to 65.3%, 1,785 patients64.4%likely range 61.1% to 67.6%, 826 patients
Women aged 50 to 6464.9%likely range 62.1% to 67.7%, 1,132 patients69.2%likely range 65.0% to 73.1%, 496 patients
Facts (NHS England, not part of the grade)
Registered patients12,513August 20266,112August 2026
Primary care networkFleetwood PCNFleetwood PCN
Phone01253 95199901253 957555
Friends and Family Test (its own feedback)90.3% good or very good483 answers, June 202698.8% good or very good83 answers, June 2026
Appointments (one month)5,415 in August 2026Same day 49.0%; face to face 69.3%2,440 in August 2026Same day 64.8%; face to face 52.5%
Antibiotic items per STAR-PU (one year)0.99England 0.74, April 2025 to March 20260.48England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent4.0 including trainees and locums3,128 patients per permanent GP2.3 qualified permanent8.7 including trainees and locums2,665 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences