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Compare GP practices side by side

Stuart Road and Northgate Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureStuart RoadWF8 4PQ×Northgate SurgeryWF8 1NF×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.8likely range 68.9 to 79.6102 survey answers74.6likely range 64.7 to 82.1124 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good72.5%likely range 64.3% to 79.3%, 102 answers72.7%likely range 58.7% to 83.4%, 124 answers
Access (mean of the two below)79.9%likely range 76.0% to 83.1%78.7%likely range 75.6% to 81.4%
Appointments within two weeks of booking94.5%likely range 90.4% to 96.9%, 2,988 appointmentsClearly higher84.9%likely range 81.0% to 88.1%, 5,875 appointments
Calls answered by the practice65.2%likely range 58.5% to 71.2%, 4,462 calls72.5%likely range 67.6% to 76.9%, 7,306 calls
More survey questions (not part of the grade)
Getting through on the phone47.8%likely range 39.2% to 56.5%, 96 answers55.4%likely range 41.2% to 68.9%, 120 answers
Reception and admin team89.4%likely range 83.0% to 93.6%, 99 answers91.7%likely range 80.0% to 96.8%, 118 answers
Having a preferred professional17.6%likely range 12.0% to 25.1%, 99 answers23.3%likely range 13.6% to 37.1%, 125 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step76.9%likely range 68.9% to 83.3%, 98 answers83.4%likely range 70.2% to 91.5%, 120 answers
Contacting the practice65.2%likely range 56.8% to 72.8%, 102 answers76.2%likely range 62.2% to 86.2%, 121 answers
Wait for an appointment77.1%likely range 69.0% to 83.6%, 95 answers75.4%likely range 60.8% to 85.9%, 113 answers
Being listened to78.3%likely range 70.3% to 84.6%, 96 answers91.2%likely range 79.5% to 96.5%, 120 answers
Care and concern75.0%likely range 66.8% to 81.7%, 96 answers89.4%likely range 77.3% to 95.4%, 121 answers
Confidence and trust91.8%likely range 85.8% to 95.5%, 97 answers92.6%likely range 81.2% to 97.3%, 119 answers
Involvement in decisions90.9%likely range 84.2% to 94.9%, 89 answers91.6%likely range 79.6% to 96.8%, 115 answers
Needs met92.1%likely range 86.2% to 95.6%, 100 answers90.3%likely range 78.4% to 96.0%, 121 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months100.0%likely range 92.6% to 100.0%, 48 patients91.5%likely range 86.2% to 94.8%, 164 patients
Children at 18 months89.8%likely range 79.5% to 95.3%, 59 patients92.6%likely range 88.2% to 95.5%, 204 patients
Children at 5 years97.3%likely range 90.7% to 99.3%, 74 patients89.4%likely range 83.9% to 93.2%, 170 patients
Women aged 25 to 4966.8%likely range 63.9% to 69.6%, 1,046 patients73.9%likely range 72.3% to 75.4%, 2,981 patients
Women aged 50 to 6476.9%likely range 73.5% to 79.9%, 662 patients77.6%likely range 75.3% to 79.7%, 1,369 patients
Facts (NHS England, not part of the grade)
Registered patients7,168August 202616,437August 2026
Primary care networkPontefract and Knottingley PCNPontefract and Knottingley PCN
Phone01977 70343701977 703635
Friends and Family Test (its own feedback)91.5% good or very good153 answers, June 202693.9% good or very good296 answers, June 2026
Appointments (one month)4,555 in August 2026Same day 58.3%; face to face 52.4%12,538 in August 2026Same day 62.2%; face to face 42.0%
Antibiotic items per STAR-PU (one year)0.92England 0.74, April 2025 to March 20260.96England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent5.3 including trainees and locums1,698 patients per permanent GP15.9 qualified permanent23.4 including trainees and locums1,032 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences