Compare GP practices side by side
St. James Surgery, East Lynne Medical Centre and Ranworth Surgery cannot be told apart on the Practice Grade. No practice's likely range lies wholly above another's, so the data does not show that one is ahead of another.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | St. James SurgeryCO15 1DA× | East Lynne Medical CentreCO15 3PP× | Ranworth SurgeryCO15 1NJ× |
|---|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | |||
| Practice Grade | 90.4likely range 77.9 to 93.1104 survey answers | 85.6likely range 76.4 to 90.897 survey answers | 75.1likely range 65.7 to 82.3102 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 95.6%likely range 77.9% to 99.3%, 104 answers | 85.9%likely range 73.1% to 93.2%, 97 answers | 73.3%likely range 60.1% to 83.4%, 102 answers |
| Access (mean of the two below) | 78.0%likely range 74.6% to 80.9% | 84.6%likely range 78.2% to 87.7% | 79.2%likely range 73.9% to 83.0% |
| Appointments within two weeks of booking | 90.8%likely range 86.2% to 94.0%, 3,342 appointments | 94.1%likely range 87.7% to 97.2%, 1,564 appointments | 89.0%likely range 80.6% to 94.0%, 1,308 appointments |
| Calls answered by the practice | 65.1%likely range 60.0% to 69.9%, 7,470 calls | Not in the grade: no phone data | 69.3%likely range 62.9% to 75.0%, 4,596 calls |
| More survey questions (not part of the grade) | |||
| Getting through on the phone | 63.7%likely range 41.5% to 81.2%, 94 answers | 61.6%likely range 47.0% to 74.5%, 94 answers | 45.1%likely range 32.0% to 59.0%, 94 answers |
| Reception and admin team | 96.0%likely range 78.3% to 99.4%, 103 answers | 92.5%likely range 81.0% to 97.3%, 94 answers | 81.3%likely range 68.4% to 89.8%, 96 answers |
| Having a preferred professional | 45.6%likely range 26.6% to 65.9%, 103 answers | 35.2%likely range 23.0% to 49.7%, 96 answers | 31.1%likely range 20.2% to 44.6%, 101 answers |
| Seeing your preferred professional | 77.7%likely range 44.6% to 93.8%, 44 answers | Not shown: fewer than 30 answers | 36.3%likely range 17.5% to 60.5%, 32 answers |
| Knowing the next step | 96.6%likely range 78.5% to 99.5%, 98 answers | 86.4%likely range 73.4% to 93.6%, 94 answers | 79.0%likely range 65.9% to 88.0%, 98 answers |
| Contacting the practice | 90.7%likely range 71.4% to 97.5%, 103 answers | 75.6%likely range 61.5% to 85.7%, 97 answers | 70.5%likely range 57.0% to 81.1%, 101 answers |
| Wait for an appointment | 90.6%likely range 69.4% to 97.6%, 90 answers | 87.2%likely range 73.9% to 94.3%, 88 answers | 80.4%likely range 66.3% to 89.6%, 84 answers |
| Being listened to | 97.3%likely range 79.6% to 99.7%, 99 answers | 81.5%likely range 67.6% to 90.3%, 92 answers | 80.2%likely range 67.4% to 88.9%, 99 answers |
| Care and concern | 97.8%likely range 80.5% to 99.8%, 100 answers | 87.1%likely range 74.3% to 94.1%, 94 answers | 84.0%likely range 71.7% to 91.6%, 99 answers |
| Confidence and trust | 99.5%likely range 83.3% to 100.0%, 101 answers | 92.6%likely range 80.9% to 97.4%, 91 answers | 89.9%likely range 78.7% to 95.6%, 99 answers |
| Involvement in decisions | 98.8%likely range 81.8% to 99.9%, 97 answers | 88.9%likely range 76.2% to 95.3%, 91 answers | 90.5%likely range 79.1% to 96.0%, 94 answers |
| Needs met | 97.4%likely range 79.8% to 99.7%, 99 answers | 88.9%likely range 76.4% to 95.2%, 93 answers | 91.1%likely range 80.1% to 96.3%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | |||
| Babies at 8 months | 86.8%likely range 79.6% to 91.7%, 121 patients | 81.9%likely range 72.3% to 88.7%, 83 patients | 93.8%likely range 87.8% to 97.0%, 113 patients |
| Children at 18 months | 85.7%likely range 78.0% to 91.0%, 112 patients | 85.2%likely range 76.3% to 91.2%, 88 patients | 92.7%likely range 85.7% to 96.4%, 96 patients |
| Children at 5 years | 87.4%likely range 81.0% to 91.9%, 143 patients | 84.7%likely range 75.6% to 90.8%, 85 patients | 92.6%likely range 86.1% to 96.2%, 108 patients |
| Women aged 25 to 49 | 77.2%likely range 75.3% to 79.0%, 1,986 patients | 70.1%likely range 67.5% to 72.5%, 1,277 patients | 64.1%likely range 61.6% to 66.6%, 1,416 patients |
| Women aged 50 to 64 | 78.7%likely range 76.5% to 80.7%, 1,495 patients | 71.9%likely range 68.7% to 74.9%, 794 patients | 70.7%likely range 67.2% to 73.9%, 692 patients |
| Facts (NHS England, not part of the grade) | |||
| Registered patients | 16,044August 2026 | 8,809August 2026 | 9,254August 2026 |
| Primary care network | Tendring PCN | Clacton PCN | Tendring PCN |
| Phone | 01255 222121 | 01255 220010 | 01255 422587 |
| Friends and Family Test (its own feedback) | 94.3% good or very good725 answers, June 2026 | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 7,376 in August 2026Same day 34.8%; face to face 74.5% | 4,565 in August 2026Same day 29.1%; face to face 48.9% | 6,237 in August 2026Same day 38.1%; face to face 56.4% |
| Antibiotic items per STAR-PU (one year) | 1.17England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 | 1.24England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.9 qualified permanent11.1 including trainees and locums2,026 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums8,258 patients per permanent GP | 3.2 qualified permanent3.2 including trainees and locums2,892 patients per permanent GP |
| CQC rating (a separate source) | Good | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences