Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Albans Medical Centre and Leen View Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St Albans Medical CentreNG6 8AQ× | Leen View SurgeryNG6 8QJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 57.5likely range 45.4 to 70.381 survey answers | 71.0likely range 60.7 to 79.5109 survey answers |
| Label (against the England average) | No label | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 47.0%likely range 29.7% to 65.2%, 81 answers | 65.3%likely range 50.8% to 77.4%, 109 answers |
| Access (mean of the two below) | 81.9%likely range 77.9% to 84.7% | 84.0%likely range 80.1% to 87.1% |
| Appointments within two weeks of booking | 91.4%likely range 87.4% to 94.2%, 4,097 appointments | 96.1%likely range 92.4% to 98.1%, 3,007 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 71.7%likely range 64.9% to 77.7%, 3,949 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.5%likely range 17.7% to 51.9%, 78 answers | 24.0%likely range 13.8% to 38.4%, 104 answers |
| Reception and admin team | 54.0%likely range 35.4% to 71.6%, 77 answers | 67.2%likely range 52.6% to 79.1%, 107 answers |
| Having a preferred professional | 34.5%likely range 19.3% to 53.7%, 79 answers | 21.3%likely range 11.9% to 35.2%, 108 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 54.1%likely range 35.1% to 72.0%, 74 answers | 63.0%likely range 47.9% to 75.9%, 100 answers |
| Contacting the practice | 49.2%likely range 31.5% to 67.1%, 81 answers | 53.1%likely range 38.8% to 66.9%, 106 answers |
| Wait for an appointment | 56.3%likely range 36.4% to 74.4%, 69 answers | 56.5%likely range 40.9% to 70.9%, 91 answers |
| Being listened to | 77.7%likely range 58.5% to 89.6%, 77 answers | 84.5%likely range 71.2% to 92.4%, 106 answers |
| Care and concern | 77.3%likely range 58.2% to 89.3%, 78 answers | 84.8%likely range 71.5% to 92.6%, 105 answers |
| Confidence and trust | 80.4%likely range 61.4% to 91.4%, 77 answers | 93.0%likely range 81.6% to 97.6%, 105 answers |
| Involvement in decisions | 77.6%likely range 57.7% to 89.9%, 72 answers | 96.0%likely range 85.4% to 99.0%, 101 answers |
| Needs met | 72.1%likely range 52.4% to 85.8%, 76 answers | 89.8%likely range 77.2% to 95.8%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 74.7%likely range 65.4% to 82.3%, 99 patients | 91.4%likely range 84.5% to 95.4%, 105 patients |
| Children at 18 months | 62.4%likely range 52.6% to 71.2%, 101 patients | 82.1%likely range 74.4% to 87.9%, 123 patients |
| Children at 5 years | 53.5%likely range 43.8% to 62.9%, 101 patients | 75.2%likely range 67.4% to 81.6%, 141 patients |
| Women aged 25 to 49 | 65.2%likely range 62.9% to 67.5%, 1,677 patients | 73.7%likely range 71.7% to 75.5%, 2,064 patients |
| Women aged 50 to 64 | 68.6%likely range 65.4% to 71.7%, 813 patients | 77.3%likely range 74.6% to 79.7%, 1,021 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,766August 2026 | 12,153August 2026 |
| Primary care network | Bulwell and Top Valley PCN | Bulwell and Top Valley PCN |
| Phone | 0115 9273444 | 0115 9771181 |
| Friends and Family Test (its own feedback) | 86.1% good or very good187 answers, June 2026 | 96.2% good or very good159 answers, June 2026 |
| Appointments (one month) | 4,632 in August 2026Same day 56.7%; face to face 62.9% | 5,370 in August 2026Same day 47.3%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent0.7 including trainees and locums | 5.5 qualified permanent7.6 including trainees and locums2,229 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.