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St Albans Medical Centre vs Leen View Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St Albans Medical Centre and Leen View Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt Albans Medical CentreNG6 8AQLeen View SurgeryNG6 8QJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade57.5likely range 45.4 to 70.381 survey answers71.0likely range 60.7 to 79.5109 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good47.0%likely range 29.7% to 65.2%, 81 answers65.3%likely range 50.8% to 77.4%, 109 answers
Access (mean of the two below)81.9%likely range 77.9% to 84.7%84.0%likely range 80.1% to 87.1%
Appointments within two weeks of booking91.4%likely range 87.4% to 94.2%, 4,097 appointments96.1%likely range 92.4% to 98.1%, 3,007 appointments
Calls answered by the practiceNot in the grade: no phone data71.7%likely range 64.9% to 77.7%, 3,949 calls
More survey questions (not part of the grade)
Getting through on the phone32.5%likely range 17.7% to 51.9%, 78 answers24.0%likely range 13.8% to 38.4%, 104 answers
Reception and admin team54.0%likely range 35.4% to 71.6%, 77 answers67.2%likely range 52.6% to 79.1%, 107 answers
Having a preferred professional34.5%likely range 19.3% to 53.7%, 79 answers21.3%likely range 11.9% to 35.2%, 108 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step54.1%likely range 35.1% to 72.0%, 74 answers63.0%likely range 47.9% to 75.9%, 100 answers
Contacting the practice49.2%likely range 31.5% to 67.1%, 81 answers53.1%likely range 38.8% to 66.9%, 106 answers
Wait for an appointment56.3%likely range 36.4% to 74.4%, 69 answers56.5%likely range 40.9% to 70.9%, 91 answers
Being listened to77.7%likely range 58.5% to 89.6%, 77 answers84.5%likely range 71.2% to 92.4%, 106 answers
Care and concern77.3%likely range 58.2% to 89.3%, 78 answers84.8%likely range 71.5% to 92.6%, 105 answers
Confidence and trust80.4%likely range 61.4% to 91.4%, 77 answers93.0%likely range 81.6% to 97.6%, 105 answers
Involvement in decisions77.6%likely range 57.7% to 89.9%, 72 answers96.0%likely range 85.4% to 99.0%, 101 answers
Needs met72.1%likely range 52.4% to 85.8%, 76 answers89.8%likely range 77.2% to 95.8%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.7%likely range 65.4% to 82.3%, 99 patients91.4%likely range 84.5% to 95.4%, 105 patients
Children at 18 months62.4%likely range 52.6% to 71.2%, 101 patients82.1%likely range 74.4% to 87.9%, 123 patients
Children at 5 years53.5%likely range 43.8% to 62.9%, 101 patients75.2%likely range 67.4% to 81.6%, 141 patients
Women aged 25 to 4965.2%likely range 62.9% to 67.5%, 1,677 patients73.7%likely range 71.7% to 75.5%, 2,064 patients
Women aged 50 to 6468.6%likely range 65.4% to 71.7%, 813 patients77.3%likely range 74.6% to 79.7%, 1,021 patients
Facts (NHS England, not part of the grade)
Registered patients9,766August 202612,153August 2026
Primary care networkBulwell and Top Valley PCNBulwell and Top Valley PCN
Phone0115 92734440115 9771181
Friends and Family Test (its own feedback)86.1% good or very good187 answers, June 202696.2% good or very good159 answers, June 2026
Appointments (one month)4,632 in August 2026Same day 56.7%; face to face 62.9%5,370 in August 2026Same day 47.3%; face to face 69.1%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.7 qualified permanent0.7 including trainees and locums5.5 qualified permanent7.6 including trainees and locums2,229 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences