Compare GP practices side by side
Vel Surgery’s Practice Grade is clearly higher than Sheerness Health Centre’s: its likely range lies wholly above.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Sheerness Health CentreME12 1UP× | Vel SurgeryME12 1UP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.3likely range 61.2 to 72.996 survey answers | 85.8likely range 79.7 to 89.6109 survey answersClearly higher |
| Label (against the England average) | No label | Patients: clearly above the England average |
| Patients who describe the practice as good | 58.3%likely range 49.8% to 66.3%, 96 answers | 89.0%likely range 80.6% to 94.1%, 109 answersClearly higher |
| Access (mean of the two below) | 88.0%likely range 84.4% to 89.5%Clearly higher | 78.3%likely range 72.6% to 82.4% |
| Appointments within two weeks of booking | 97.5%likely range 93.9% to 99.0%, 2,585 appointmentsClearly higher | 87.8%likely range 82.1% to 91.9%, 2,660 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.1%likely range 21.1% to 36.5%, 92 answers | 84.8%likely range 75.4% to 91.1%, 104 answers |
| Reception and admin team | 76.3%likely range 68.1% to 82.9%, 90 answers | 91.5%likely range 83.6% to 95.8%, 108 answers |
| Having a preferred professional | 40.7%likely range 32.7% to 49.2%, 95 answers | 26.3%likely range 18.1% to 36.5%, 109 answers |
| Seeing your preferred professional | 4.6%likely range 1.3% to 15.2%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.6%likely range 73.5% to 87.6%, 83 answers | 93.8%likely range 86.4% to 97.3%, 106 answers |
| Contacting the practice | 52.5%likely range 43.8% to 60.9%, 92 answers | 90.8%likely range 82.7% to 95.3%, 107 answers |
| Wait for an appointment | 75.3%likely range 66.2% to 82.6%, 75 answers | 82.0%likely range 72.1% to 89.0%, 101 answers |
| Being listened to | 83.0%likely range 75.1% to 88.7%, 85 answers | 82.2%likely range 72.5% to 88.9%, 106 answers |
| Care and concern | 73.5%likely range 64.8% to 80.7%, 84 answers | 84.1%likely range 74.8% to 90.4%, 108 answers |
| Confidence and trust | 79.4%likely range 71.2% to 85.8%, 85 answers | 87.4%likely range 78.7% to 92.9%, 108 answers |
| Involvement in decisions | 82.0%likely range 73.8% to 88.0%, 81 answers | 89.1%likely range 80.3% to 94.3%, 100 answers |
| Needs met | 86.1%likely range 78.8% to 91.2%, 87 answers | 89.4%likely range 81.0% to 94.3%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.2%likely range 90.3% to 99.2%, 71 patients | 83.7%likely range 75.4% to 89.5%, 104 patients |
| Children at 18 months | 91.0%likely range 81.8% to 95.8%, 67 patients | 77.9%likely range 69.0% to 84.8%, 104 patients |
| Children at 5 years | 90.0%likely range 81.5% to 94.8%, 80 patients | 76.5%likely range 67.2% to 83.8%, 98 patients |
| Women aged 25 to 49 | 80.4%likely range 78.0% to 82.6%, 1,151 patients | 71.5%likely range 69.2% to 73.7%, 1,534 patients |
| Women aged 50 to 64 | 80.5%likely range 76.8% to 83.8%, 498 patients | 72.5%likely range 69.3% to 75.5%, 801 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,772August 2026 | 9,595August 2026 |
| Primary care network | Sheppey PCN | Sheppey PCN |
| Phone | 01795 580909 | 01795 585255 |
| Friends and Family Test (its own feedback) | 94.2% good or very good121 answers, June 2026 | 91.1% good or very good124 answers, June 2026 |
| Appointments (one month) | 3,536 in August 2026Same day 59.1%; face to face 58.3% | 4,230 in August 2026Same day 28.2%; face to face 72.1% |
| Antibiotic items per STAR-PU (one year) | 1.01England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent5.8 including trainees and locums5,491 patients per permanent GP | 4.2 qualified permanent7.9 including trainees and locums2,282 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences