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Compare GP practices side by side

School Lane PMS Practice, School Lane Surgery and Grove Surgery cannot be told apart on the Practice Grade. No practice's likely range lies wholly above another's, so the data does not show that one is ahead of another.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureSchool Lane PMS PracticeIP24 2AG×School Lane SurgeryIP24 2AG×Grove SurgeryIP24 2HY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.7likely range 70.6 to 88.087 survey answers74.4likely range 66.6 to 80.7110 survey answers72.6likely range 59.2 to 83.190 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good80.2%likely range 70.1% to 87.5%, 87 answers72.0%likely range 61.1% to 80.8%, 110 answers66.2%likely range 47.1% to 81.2%, 90 answers
Access (mean of the two below)Not in the grade: no appointment or phone data79.9%likely range 73.9% to 83.9%87.3%likely range 84.4% to 88.8%Clearly higher
Appointments within two weeks of bookingNot in the grade: too few appointments89.4%likely range 83.4% to 93.4%, 2,244 appointments96.8%likely range 93.9% to 98.3%, 4,131 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone54.3%likely range 42.9% to 65.4%, 80 answers47.0%likely range 36.0% to 58.3%, 105 answers48.4%likely range 30.4% to 66.7%, 87 answers
Reception and admin team87.2%likely range 78.0% to 92.9%, 86 answers84.0%likely range 74.0% to 90.6%, 105 answers75.3%likely range 56.4% to 87.9%, 90 answers
Having a preferred professional30.8%likely range 21.7% to 41.7%, 87 answers32.5%likely range 23.1% to 43.6%, 110 answers18.5%likely range 8.0% to 37.1%, 89 answers
Seeing your preferred professionalNot shown: fewer than 30 answers23.8%likely range 11.3% to 43.3%, 37 answersNot shown: fewer than 30 answers
Knowing the next step77.6%likely range 67.1% to 85.5%, 85 answers83.8%likely range 73.6% to 90.6%, 103 answers90.3%likely range 72.7% to 97.0%, 85 answers
Contacting the practice64.1%likely range 53.1% to 73.9%, 87 answers59.7%likely range 48.5% to 70.0%, 109 answers61.4%likely range 42.1% to 77.6%, 87 answers
Wait for an appointment71.9%likely range 60.1% to 81.3%, 74 answers72.5%likely range 60.6% to 82.0%, 92 answers83.6%likely range 63.0% to 93.9%, 73 answers
Being listened to78.1%likely range 67.4% to 86.0%, 83 answers87.3%likely range 77.7% to 93.2%, 103 answers82.2%likely range 63.2% to 92.6%, 85 answers
Care and concern84.2%likely range 74.1% to 90.8%, 81 answers84.0%likely range 74.0% to 90.7%, 105 answers80.0%likely range 60.6% to 91.2%, 84 answers
Confidence and trust87.4%likely range 78.0% to 93.2%, 82 answers87.6%likely range 78.1% to 93.4%, 104 answers85.0%likely range 66.1% to 94.3%, 83 answers
Involvement in decisions88.9%likely range 79.5% to 94.3%, 80 answers87.3%likely range 77.4% to 93.2%, 99 answers84.2%likely range 64.3% to 94.0%, 77 answers
Needs met90.6%likely range 81.9% to 95.3%, 84 answers86.9%likely range 77.5% to 92.8%, 108 answers84.2%likely range 65.6% to 93.7%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.7%likely range 77.8% to 92.4%, 83 patients87.0%likely range 75.6% to 93.6%, 54 patients87.4%likely range 79.2% to 92.6%, 95 patients
Children at 18 months87.9%likely range 80.0% to 92.9%, 99 patients95.8%likely range 88.5% to 98.6%, 72 patients87.9%likely range 80.0% to 92.9%, 99 patients
Children at 5 years87.3%likely range 77.6% to 93.2%, 71 patients90.8%likely range 82.9% to 95.3%, 87 patients88.0%likely range 81.1% to 92.6%, 125 patients
Women aged 25 to 4961.2%likely range 58.7% to 63.6%, 1,537 patients65.8%likely range 63.4% to 68.2%, 1,504 patients70.9%likely range 68.9% to 72.9%, 1,960 patients
Women aged 50 to 6467.9%likely range 63.9% to 71.7%, 549 patients77.0%likely range 74.2% to 79.6%, 931 patients74.3%likely range 71.6% to 76.8%, 1,093 patients
Facts (NHS England, not part of the grade)
Registered patients7,678August 20269,592August 202611,987August 2026
Primary care networkBreckland Surgeries PCNBreckland Surgeries PCNBreckland Surgeries PCN
Phone01842 75311501842 75311501842 752285
Friends and Family Test (its own feedback)93.4% good or very good320 answers, June 202693.4% good or very good320 answers, June 202694.5% good or very good237 answers, June 2026
Appointments (one month)No figures for August 20266,268 in August 2026Same day 36.8%; face to face 69.6%6,530 in August 2026Same day 61.2%; face to face 56.4%
Antibiotic items per STAR-PU (one year)0.26England 0.74, April 2025 to March 20261.43England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums2,928 patients per permanent GP5.2 qualified permanent7.4 including trainees and locums1,829 patients per permanent GP5.0 qualified permanent8.0 including trainees and locums2,397 patients per permanent GP
CQC rating (a separate source)–GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences