Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Roby Medical Centre and Nutgrove Villa Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Roby Medical CentreL36 6GA× | Nutgrove Villa SurgeryL36 6GA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.7likely range 88.5 to 93.5106 survey answers | 88.3likely range 84.9 to 90.3128 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 95.9%likely range 91.8% to 98.0%, 106 answers | 89.6%likely range 86.4% to 92.0%, 128 answers |
| Access (mean of the two below) | 81.8%likely range 76.6% to 85.2% | 85.1%likely range 76.4% to 88.6% |
| Appointments within two weeks of booking | 91.3%likely range 86.1% to 94.7%, 2,597 appointments | 94.6%likely range 85.9% to 98.1%, 929 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.4%likely range 81.5% to 91.7%, 104 answers | 89.0%likely range 85.7% to 91.6%, 122 answers |
| Reception and admin team | 96.4%likely range 92.4% to 98.3%, 106 answers | 98.1%likely range 96.4% to 99.0%, 127 answers |
| Having a preferred professional | 22.3%likely range 16.6% to 29.1%, 106 answers | 48.0%likely range 43.4% to 52.5%, 128 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 65.4%likely range 58.6% to 71.7%, 57 answers |
| Knowing the next step | 96.6%likely range 92.5% to 98.5%, 101 answers | 97.4%likely range 95.4% to 98.5%, 121 answers |
| Contacting the practice | 91.7%likely range 86.4% to 95.0%, 102 answers | 92.6%likely range 89.7% to 94.7%, 121 answers |
| Wait for an appointment | 88.7%likely range 82.7% to 92.9%, 94 answers | 85.5%likely range 81.9% to 88.5%, 121 answers |
| Being listened to | 99.1%likely range 96.1% to 99.8%, 100 answers | 90.2%likely range 87.1% to 92.7%, 122 answers |
| Care and concern | 99.5%likely range 96.7% to 99.9%, 100 answers | 87.4%likely range 84.0% to 90.2%, 122 answers |
| Confidence and trust | 98.1%likely range 94.6% to 99.4%, 99 answers | 94.7%likely range 92.2% to 96.4%, 123 answers |
| Involvement in decisions | 99.3%likely range 96.3% to 99.9%, 95 answers | 96.5%likely range 94.3% to 97.9%, 118 answers |
| Needs met | 98.0%likely range 94.4% to 99.3%, 98 answers | 88.5%likely range 85.2% to 91.1%, 125 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.3%likely range 69.6% to 86.5%, 87 patients | 69.4%likely range 53.1% to 82.0%, 36 patients |
| Children at 18 months | 79.8%likely range 70.0% to 87.0%, 84 patients | 78.9%likely range 63.7% to 88.9%, 38 patients |
| Children at 5 years | 71.1%likely range 60.0% to 80.0%, 76 patients | 77.8%likely range 61.9% to 88.3%, 36 patients |
| Women aged 25 to 49 | 72.4%likely range 69.7% to 75.1%, 1,045 patients | 68.9%likely range 65.2% to 72.4%, 640 patients |
| Women aged 50 to 64 | 82.2%likely range 78.5% to 85.4%, 472 patients | 66.1%likely range 61.0% to 70.9%, 351 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,670August 2026 | 3,784August 2026 |
| Primary care network | Knowsley Central and South PCN | Knowsley Central and South PCN |
| Phone | 0151 4491972 | 0151 4892276 |
| Friends and Family Test (its own feedback) | 96.8% good or very good314 answers, June 2026 | 97.2% good or very good72 answers, June 2026 |
| Appointments (one month) | 3,118 in August 2026Same day 47.0%; face to face 58.8% | 1,623 in August 2026Same day 43.7%; face to face 42.6% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent4.8 including trainees and locums2,126 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums1,774 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.