Compare GP practices side by side
Glyndon PMS’s Practice Grade is clearly higher than Plumstead H/C PMS’s: its likely range lies wholly above.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Plumstead H/C PMSSE18 1BB× | Glyndon PMSSE18 7LU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 60.9likely range 48.3 to 72.2100 survey answers | 83.1likely range 76.2 to 87.885 survey answersClearly higher |
| Label (against the England average) | No label | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 58.1%likely range 40.2% to 74.1%, 100 answers | 84.2%likely range 74.5% to 90.7%, 85 answersClearly higher |
| Access (mean of the two below) | 67.3%likely range 63.9% to 70.6% | 80.4%likely range 75.4% to 84.3%Clearly higher |
| Appointments within two weeks of booking | 89.7%likely range 86.1% to 92.4%, 5,529 appointments | 92.7%likely range 86.7% to 96.1%, 1,864 appointments |
| Calls answered by the practice | 44.8%likely range 38.9% to 50.9%, 5,400 calls | 68.1%likely range 60.1% to 75.1%, 3,051 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.8%likely range 15.3% to 47.4%, 96 answers | 71.2%likely range 60.0% to 80.3%, 82 answers |
| Reception and admin team | 61.2%likely range 42.9% to 76.8%, 98 answers | 92.7%likely range 84.5% to 96.7%, 84 answers |
| Having a preferred professional | 40.3%likely range 24.5% to 58.5%, 99 answers | 38.8%likely range 28.7% to 50.0%, 85 answers |
| Seeing your preferred professional | 29.7%likely range 10.5% to 60.3%, 36 answers | 45.1%likely range 29.8% to 61.5%, 39 answers |
| Knowing the next step | 71.1%likely range 50.9% to 85.3%, 83 answers | 83.6%likely range 73.4% to 90.3%, 81 answers |
| Contacting the practice | 42.1%likely range 26.0% to 60.1%, 99 answers | 85.5%likely range 75.8% to 91.7%, 83 answers |
| Wait for an appointment | 36.2%likely range 20.1% to 56.0%, 84 answers | 89.9%likely range 80.2% to 95.1%, 73 answers |
| Being listened to | 65.4%likely range 46.4% to 80.6%, 92 answers | 90.1%likely range 81.0% to 95.1%, 80 answers |
| Care and concern | 67.1%likely range 48.0% to 81.8%, 92 answers | 90.4%likely range 81.4% to 95.3%, 80 answers |
| Confidence and trust | 84.9%likely range 66.4% to 94.1%, 88 answers | 97.4%likely range 90.8% to 99.3%, 81 answers |
| Involvement in decisions | 82.7%likely range 63.6% to 92.9%, 85 answers | 97.1%likely range 89.7% to 99.2%, 72 answers |
| Needs met | 79.9%likely range 61.3% to 90.9%, 92 answers | 96.8%likely range 89.9% to 99.0%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.8%likely range 79.4% to 90.4%, 155 patients | 88.3%likely range 77.8% to 94.2%, 60 patients |
| Children at 18 months | 73.6%likely range 66.0% to 80.1%, 148 patients | 79.5%likely range 69.2% to 87.0%, 78 patients |
| Children at 5 years | 63.3%likely range 55.5% to 70.4%, 158 patients | 71.4%likely range 59.3% to 81.1%, 63 patients |
| Women aged 25 to 49 | 62.5%likely range 60.6% to 64.3%, 2,719 patients | 61.8%likely range 59.1% to 64.4%, 1,304 patients |
| Women aged 50 to 64 | 72.3%likely range 69.8% to 74.6%, 1,310 patients | 72.8%likely range 69.0% to 76.3%, 574 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,046August 2026 | 7,096August 2026 |
| Primary care network | Unity (Greenwich) PCN | Unity (Greenwich) PCN |
| Phone | 020 83165472 | 020 88546444 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.9% good or very good254 answers, June 2026 |
| Appointments (one month) | 5,633 in August 2026Same day 19.0%; face to face 36.2% | 1,871 in August 2026Same day 16.0%; face to face 60.5% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent4.8 including trainees and locums3,243 patients per permanent GP | 4.0 qualified permanent4.0 including trainees and locums1,774 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences