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Plains View Surgery’s Practice Grade is clearly higher than Daybrook Medical Practice’s: its likely range lies wholly above.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasurePlains View SurgeryNG3 5LB×Daybrook Medical PracticeNG5 6HP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade91.3likely range 85.0 to 94.2105 survey answersClearly higher72.9likely range 63.5 to 80.2110 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good93.4%likely range 84.5% to 97.4%, 105 answersClearly higher71.6%likely range 58.3% to 81.9%, 110 answers
Access (mean of the two below)86.2%likely range 82.7% to 88.9%Clearly higher75.7%likely range 71.2% to 79.5%
Appointments within two weeks of booking88.4%likely range 83.4% to 92.1%, 3,186 appointments79.0%likely range 72.9% to 84.0%, 3,124 appointments
Calls answered by the practice83.9%likely range 79.0% to 87.8%, 5,533 callsClearly higher72.3%likely range 65.7% to 78.0%, 4,193 calls
More survey questions (not part of the grade)
Getting through on the phone89.0%likely range 78.8% to 94.6%, 103 answers31.4%likely range 20.3% to 45.1%, 105 answers
Reception and admin team97.3%likely range 89.8% to 99.3%, 104 answers81.0%likely range 68.2% to 89.5%, 105 answers
Having a preferred professional26.9%likely range 17.5% to 39.1%, 104 answers38.4%likely range 26.6% to 51.9%, 110 answers
Seeing your preferred professional48.6%likely range 27.9% to 69.7%, 32 answers18.5%likely range 6.9% to 40.9%, 40 answers
Knowing the next step92.4%likely range 83.1% to 96.7%, 105 answers79.6%likely range 66.6% to 88.4%, 105 answers
Contacting the practice89.9%likely range 80.0% to 95.2%, 105 answers54.0%likely range 40.7% to 66.7%, 109 answers
Wait for an appointment92.0%likely range 82.4% to 96.6%, 101 answers48.2%likely range 34.6% to 62.0%, 98 answers
Being listened to94.7%likely range 86.2% to 98.1%, 104 answers90.5%likely range 79.5% to 95.9%, 108 answers
Care and concern93.7%likely range 84.8% to 97.5%, 105 answers90.7%likely range 79.6% to 96.0%, 106 answers
Confidence and trust96.1%likely range 88.1% to 98.8%, 105 answers93.2%likely range 83.0% to 97.5%, 108 answers
Involvement in decisions95.1%likely range 86.3% to 98.3%, 99 answers89.8%likely range 78.3% to 95.6%, 102 answers
Needs met97.0%likely range 89.4% to 99.2%, 104 answers93.3%likely range 83.1% to 97.6%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.8%likely range 91.0% to 98.9%, 94 patients90.0%likely range 82.1% to 94.6%, 90 patients
Children at 18 months85.8%likely range 78.0% to 91.2%, 106 patients86.6%likely range 77.6% to 92.3%, 82 patients
Children at 5 years92.6%likely range 86.1% to 96.2%, 108 patients87.5%likely range 79.4% to 92.7%, 96 patients
Women aged 25 to 4982.2%likely range 80.4% to 83.9%, 1,761 patients74.5%likely range 72.3% to 76.5%, 1,665 patients
Women aged 50 to 6487.0%likely range 84.7% to 89.0%, 948 patients77.7%likely range 75.0% to 80.3%, 947 patients
Facts (NHS England, not part of the grade)
Registered patients10,237August 202610,473August 2026
Primary care networkArrow Health PCNArrow Health PCN
Phone0115 96217170115 9267628
Friends and Family Test (its own feedback)No results for June 202684.9% good or very good53 answers, June 2026
Appointments (one month)6,389 in August 2026Same day 41.6%; face to face 70.9%4,433 in August 2026Same day 40.6%; face to face 66.0%
Antibiotic items per STAR-PU (one year)0.86England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.4 qualified permanent8.5 including trainees and locums2,999 patients per permanent GP6.5 qualified permanent6.5 including trainees and locums1,603 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences