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Compare GP practices side by side

Oswald Medical Centre and Peel House Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureOswald Medical CentreBB5 1RP×Peel House Medical PracticeBB5 2EJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.5likely range 57.1 to 89.292 survey answers76.6likely range 52.2 to 87.988 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good74.6%likely range 45.4% to 91.2%, 92 answers78.3%likely range 43.4% to 94.4%, 88 answers
Access (mean of the two below)84.2%likely range 81.4% to 86.3%Clearly higher72.6%likely range 70.4% to 74.7%
Appointments within two weeks of booking95.8%likely range 92.2% to 97.7%, 3,392 appointments97.3%likely range 94.7% to 98.7%, 4,213 appointments
Calls answered by the practice72.6%likely range 68.4% to 76.4%, 9,949 callsClearly higher47.8%likely range 44.1% to 51.6%, 14,322 calls
More survey questions (not part of the grade)
Getting through on the phone59.1%likely range 31.6% to 81.9%, 90 answers50.1%likely range 21.0% to 79.2%, 85 answers
Reception and admin team86.4%likely range 57.5% to 96.8%, 92 answers86.5%likely range 51.1% to 97.5%, 87 answers
Having a preferred professional28.6%likely range 10.5% to 57.6%, 91 answers48.2%likely range 20.1% to 77.4%, 89 answers
Seeing your preferred professionalNot shown: fewer than 30 answers29.6%likely range 4.3% to 79.6%, 30 answers
Knowing the next step73.8%likely range 43.3% to 91.2%, 83 answers73.4%likely range 38.7% to 92.3%, 86 answers
Contacting the practice61.5%likely range 33.7% to 83.4%, 91 answers72.1%likely range 37.9% to 91.6%, 88 answers
Wait for an appointment67.2%likely range 37.4% to 87.6%, 83 answers73.2%likely range 36.0% to 93.0%, 73 answers
Being listened to83.0%likely range 53.7% to 95.4%, 91 answers85.1%likely range 49.5% to 97.1%, 86 answers
Care and concern84.3%likely range 54.9% to 96.0%, 90 answers86.1%likely range 50.7% to 97.4%, 87 answers
Confidence and trust95.0%likely range 67.2% to 99.4%, 90 answers94.1%likely range 59.4% to 99.4%, 87 answers
Involvement in decisions89.8%likely range 60.4% to 98.1%, 87 answers94.7%likely range 59.0% to 99.5%, 83 answers
Needs met80.5%likely range 50.7% to 94.3%, 89 answers90.7%likely range 55.6% to 98.7%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.3%likely range 77.5% to 87.8%, 203 patients87.2%likely range 81.7% to 91.3%, 188 patients
Children at 18 months77.7%likely range 71.5% to 82.9%, 202 patients83.9%likely range 78.5% to 88.2%, 218 patients
Children at 5 years81.3%likely range 75.1% to 86.1%, 192 patients80.1%likely range 73.9% to 85.1%, 191 patients
Women aged 25 to 4954.2%likely range 52.3% to 56.0%, 2,690 patients64.0%likely range 62.2% to 65.7%, 2,962 patients
Women aged 50 to 6465.2%likely range 62.5% to 67.8%, 1,229 patients70.8%likely range 68.5% to 73.0%, 1,580 patients
Facts (NHS England, not part of the grade)
Registered patients16,317August 202618,630August 2026
Primary care networkHyndburn Central PCNHyndburn Central PCN
Phone01254 28250101254 282282
Friends and Family Test (its own feedback)89.4% good or very good245 answers, June 202692.7% good or very good795 answers, June 2026
Appointments (one month)6,097 in August 2026Same day 46.7%; face to face 52.3%7,666 in August 2026Same day 37.6%; face to face 64.7%
Antibiotic items per STAR-PU (one year)0.91England 0.74, April 2025 to March 20261.00England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.1 qualified permanent7.6 including trainees and locums3,187 patients per permanent GP6.1 qualified permanent7.2 including trainees and locums3,044 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences