Compare GP practices side by side
Millcroft Medical Centre and Grosvenor Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Millcroft Medical CentreCW1 3AW× | Grosvenor Medical CentreCW1 3HB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.3likely range 37.9 to 88.7101 survey answers | 68.2likely range 54.7 to 78.4121 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 65.7%likely range 20.8% to 93.3%, 101 answers | 68.4%likely range 49.2% to 82.8%, 121 answers |
| Access (mean of the two below) | 77.6%likely range 74.8% to 80.2%Clearly higher | 67.6%likely range 63.3% to 71.6% |
| Appointments within two weeks of booking | 91.7%likely range 89.1% to 93.8%, 8,132 appointmentsClearly higher | 71.5%likely range 64.9% to 77.4%, 3,000 appointments |
| Calls answered by the practice | 63.4%likely range 58.4% to 68.2%, 7,709 calls | 63.6%likely range 58.1% to 68.8%, 6,384 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 30.6%likely range 4.8% to 79.2%, 86 answers | 37.3%likely range 21.2% to 57.0%, 113 answers |
| Reception and admin team | 84.3%likely range 31.0% to 98.5%, 93 answers | 79.4%likely range 60.4% to 90.7%, 117 answers |
| Having a preferred professional | 26.3%likely range 4.2% to 74.4%, 101 answers | 17.4%likely range 7.4% to 35.8%, 120 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.3%likely range 24.4% to 95.9%, 95 answers | 78.0%likely range 58.8% to 89.8%, 116 answers |
| Contacting the practice | 62.9%likely range 18.8% to 92.5%, 97 answers | 66.8%likely range 47.6% to 81.7%, 120 answers |
| Wait for an appointment | 51.0%likely range 12.5% to 88.4%, 91 answers | 65.4%likely range 45.0% to 81.4%, 105 answers |
| Being listened to | 86.6%likely range 33.3% to 98.8%, 96 answers | 88.5%likely range 71.0% to 96.1%, 118 answers |
| Care and concern | 87.1%likely range 33.4% to 98.9%, 95 answers | 88.4%likely range 70.7% to 96.0%, 118 answers |
| Confidence and trust | 88.7%likely range 34.6% to 99.2%, 95 answers | 95.0%likely range 79.4% to 99.0%, 118 answers |
| Involvement in decisions | 92.3%likely range 35.8% to 99.6%, 89 answers | 99.1%likely range 84.6% to 100.0%, 110 answers |
| Needs met | 86.8%likely range 32.8% to 98.9%, 93 answers | 93.4%likely range 76.8% to 98.4%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.1%likely range 82.8% to 90.4%, 294 patients | 92.0%likely range 86.5% to 95.4%, 150 patients |
| Children at 18 months | 86.5%likely range 82.6% to 89.7%, 356 patients | 94.4%likely range 89.8% to 97.1%, 162 patients |
| Children at 5 years | 79.5%likely range 75.3% to 83.2%, 400 patients | 90.2%likely range 84.7% to 93.9%, 163 patients |
| Women aged 25 to 49 | 68.5%likely range 67.3% to 69.7%, 5,866 patients | 60.5%likely range 58.6% to 62.3%, 2,711 patients |
| Women aged 50 to 64 | 69.1%likely range 67.2% to 70.9%, 2,359 patients | 65.3%likely range 62.7% to 67.9%, 1,290 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 30,965August 2026 | 15,864August 2026 |
| Primary care network | Eagle Bridge PCN | Crewe - Ghr PCN |
| Phone | 01270 275200 | 01270 256340 |
| Friends and Family Test (its own feedback) | 90.8% good or very good621 answers, June 2026 | 87.7% good or very good138 answers, June 2026 |
| Appointments (one month) | 17,055 in August 2026Same day 54.8%; face to face 37.3% | 5,902 in August 2026Same day 26.0%; face to face 61.4% |
| Antibiotic items per STAR-PU (one year) | 0.49England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.2 qualified permanent15.1 including trainees and locums3,374 patients per permanent GP | 11.7 qualified permanent19.8 including trainees and locums1,357 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences