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Compare GP practices side by side

Memorial Medical Centre and The Meads Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureMemorial Medical CentreME10 4XX×The Meads Medical PracticeME10 5AA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.5likely range 60.3 to 82.3108 survey answers69.2likely range 61.5 to 75.8112 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good75.6%likely range 56.8% to 88.0%, 108 answers67.5%likely range 56.7% to 76.7%, 112 answers
Access (mean of the two below)68.5%likely range 65.0% to 71.8%73.1%likely range 68.1% to 77.0%
Appointments within two weeks of booking83.2%likely range 78.8% to 86.8%, 5,183 appointments80.2%likely range 71.8% to 86.5%, 1,719 appointments
Calls answered by the practice53.8%likely range 48.2% to 59.3%, 6,387 calls65.9%likely range 60.7% to 70.7%, 7,089 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone28.6%likely range 14.9% to 48.0%, 104 answers32.4%likely range 23.0% to 43.4%, 108 answers
Reception and admin team86.2%likely range 68.3% to 94.8%, 105 answers78.3%likely range 68.0% to 86.0%, 110 answers
Having a preferred professional34.9%likely range 19.8% to 53.7%, 109 answers36.4%likely range 26.7% to 47.3%, 112 answers
Seeing your preferred professional17.8%likely range 4.4% to 50.5%, 38 answers29.8%likely range 15.8% to 49.0%, 38 answers
Knowing the next step85.3%likely range 66.7% to 94.4%, 100 answers75.1%likely range 64.3% to 83.5%, 105 answers
Contacting the practice61.1%likely range 42.1% to 77.3%, 105 answers56.9%likely range 46.0% to 67.2%, 111 answers
Wait for an appointment71.3%likely range 50.2% to 85.9%, 88 answers50.7%likely range 39.3% to 62.1%, 98 answers
Being listened to86.2%likely range 68.1% to 94.8%, 103 answers88.1%likely range 79.0% to 93.6%, 108 answers
Care and concern89.8%likely range 72.2% to 96.7%, 101 answers84.9%likely range 75.2% to 91.2%, 107 answers
Confidence and trust98.4%likely range 84.0% to 99.9%, 100 answers94.6%likely range 87.2% to 97.8%, 108 answers
Involvement in decisions96.6%likely range 80.9% to 99.5%, 98 answers88.8%likely range 79.5% to 94.2%, 100 answers
Needs met95.4%likely range 79.5% to 99.1%, 100 answers91.1%likely range 82.6% to 95.6%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.3%likely range 85.8% to 94.7%, 160 patients92.2%likely range 86.2% to 95.7%, 128 patients
Children at 18 months84.7%likely range 78.9% to 89.2%, 190 patients84.8%likely range 77.8% to 90.0%, 132 patients
Children at 5 years80.7%likely range 74.8% to 85.4%, 212 patients88.4%likely range 82.3% to 92.7%, 147 patients
Women aged 25 to 4970.2%likely range 68.6% to 71.8%, 3,021 patients76.0%likely range 74.1% to 77.8%, 2,072 patients
Women aged 50 to 6475.0%likely range 72.7% to 77.1%, 1,492 patients76.4%likely range 73.6% to 78.9%, 998 patients
Facts (NHS England, not part of the grade)
Registered patients17,970August 202612,234August 2026
Primary care networkSittingbourne PCNSittingbourne PCN
Phone01795 47776401795 477266
Friends and Family Test (its own feedback)95.5% good or very good111 answers, June 202695.7% good or very good376 answers, June 2026
Appointments (one month)8,251 in August 2026Same day 50.8%; face to face 44.1%3,177 in August 2026Same day 39.4%; face to face 81.5%
Antibiotic items per STAR-PU (one year)0.58England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent9.6 including trainees and locums2,424 patients per permanent GP3.1 qualified permanent5.3 including trainees and locums3,908 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences