Compare GP practices side by side
Memorial Medical Centre, Grovehurst Health and The Meads Medical Practice cannot be told apart on the Practice Grade. No practice's likely range lies wholly above another's, so the data does not show that one is ahead of another.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Memorial Medical CentreME10 4XX× | Grovehurst HealthME10 2ST× | The Meads Medical PracticeME10 5AA× |
|---|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | |||
| Practice Grade | 73.5likely range 60.3 to 82.3108 survey answers | 73.2likely range 66.5 to 78.4107 survey answers | 69.2likely range 61.5 to 75.8112 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 75.6%likely range 56.8% to 88.0%, 108 answers | 78.4%likely range 69.7% to 85.1%, 107 answers | 67.5%likely range 56.7% to 76.7%, 112 answers |
| Access (mean of the two below) | 68.5%likely range 65.0% to 71.8% | 60.9%likely range 51.7% to 68.7% | 73.1%likely range 68.1% to 77.0% |
| Appointments within two weeks of booking | 83.2%likely range 78.8% to 86.8%, 5,183 appointments | 70.4%likely range 61.2% to 78.2%, 1,645 appointments | 80.2%likely range 71.8% to 86.5%, 1,719 appointments |
| Calls answered by the practice | 53.8%likely range 48.2% to 59.3%, 6,387 calls | Not in the grade: no phone data | 65.9%likely range 60.7% to 70.7%, 7,089 callsClearly higher |
| More survey questions (not part of the grade) | |||
| Getting through on the phone | 28.6%likely range 14.9% to 48.0%, 104 answers | 43.3%likely range 33.9% to 53.2%, 97 answers | 32.4%likely range 23.0% to 43.4%, 108 answers |
| Reception and admin team | 86.2%likely range 68.3% to 94.8%, 105 answers | 74.4%likely range 65.2% to 81.8%, 103 answers | 78.3%likely range 68.0% to 86.0%, 110 answers |
| Having a preferred professional | 34.9%likely range 19.8% to 53.7%, 109 answers | 44.1%likely range 35.1% to 53.6%, 107 answers | 36.4%likely range 26.7% to 47.3%, 112 answers |
| Seeing your preferred professional | 17.8%likely range 4.4% to 50.5%, 38 answers | 39.5%likely range 27.6% to 52.7%, 55 answers | 29.8%likely range 15.8% to 49.0%, 38 answers |
| Knowing the next step | 85.3%likely range 66.7% to 94.4%, 100 answers | 77.2%likely range 67.9% to 84.5%, 96 answers | 75.1%likely range 64.3% to 83.5%, 105 answers |
| Contacting the practice | 61.1%likely range 42.1% to 77.3%, 105 answers | 68.3%likely range 58.9% to 76.4%, 104 answers | 56.9%likely range 46.0% to 67.2%, 111 answers |
| Wait for an appointment | 71.3%likely range 50.2% to 85.9%, 88 answers | 76.4%likely range 66.6% to 84.0%, 88 answers | 50.7%likely range 39.3% to 62.1%, 98 answers |
| Being listened to | 86.2%likely range 68.1% to 94.8%, 103 answers | 87.9%likely range 80.0% to 93.0%, 97 answers | 88.1%likely range 79.0% to 93.6%, 108 answers |
| Care and concern | 89.8%likely range 72.2% to 96.7%, 101 answers | 93.9%likely range 87.4% to 97.2%, 97 answers | 84.9%likely range 75.2% to 91.2%, 107 answers |
| Confidence and trust | 98.4%likely range 84.0% to 99.9%, 100 answers | 95.5%likely range 89.3% to 98.2%, 96 answers | 94.6%likely range 87.2% to 97.8%, 108 answers |
| Involvement in decisions | 96.6%likely range 80.9% to 99.5%, 98 answers | 96.3%likely range 90.4% to 98.6%, 95 answers | 88.8%likely range 79.5% to 94.2%, 100 answers |
| Needs met | 95.4%likely range 79.5% to 99.1%, 100 answers | 85.9%likely range 77.6% to 91.4%, 98 answers | 91.1%likely range 82.6% to 95.6%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | |||
| Babies at 8 months | 91.3%likely range 85.8% to 94.7%, 160 patients | 93.7%likely range 86.9% to 97.1%, 95 patients | 92.2%likely range 86.2% to 95.7%, 128 patients |
| Children at 18 months | 84.7%likely range 78.9% to 89.2%, 190 patients | 84.3%likely range 75.0% to 90.6%, 83 patients | 84.8%likely range 77.8% to 90.0%, 132 patients |
| Children at 5 years | 80.7%likely range 74.8% to 85.4%, 212 patients | 86.0%likely range 77.5% to 91.6%, 93 patients | 88.4%likely range 82.3% to 92.7%, 147 patients |
| Women aged 25 to 49 | 70.2%likely range 68.6% to 71.8%, 3,021 patients | 79.1%likely range 76.9% to 81.2%, 1,386 patients | 76.0%likely range 74.1% to 77.8%, 2,072 patients |
| Women aged 50 to 64 | 75.0%likely range 72.7% to 77.1%, 1,492 patients | 83.0%likely range 80.1% to 85.5%, 740 patients | 76.4%likely range 73.6% to 78.9%, 998 patients |
| Facts (NHS England, not part of the grade) | |||
| Registered patients | 17,970August 2026 | 8,174August 2026 | 12,234August 2026 |
| Primary care network | Sittingbourne PCN | Sittingbourne PCN | Sittingbourne PCN |
| Phone | 01795 477764 | 01795 430444 | 01795 477266 |
| Friends and Family Test (its own feedback) | 95.5% good or very good111 answers, June 2026 | 93.0% good or very good100 answers, June 2026 | 95.7% good or very good376 answers, June 2026 |
| Appointments (one month) | 8,251 in August 2026Same day 50.8%; face to face 44.1% | 2,431 in August 2026Same day 32.5%; face to face 73.3% | 3,177 in August 2026Same day 39.4%; face to face 81.5% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 | 0.88England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.4 qualified permanent9.6 including trainees and locums2,424 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums2,281 patients per permanent GP | 3.1 qualified permanent5.3 including trainees and locums3,908 patients per permanent GP |
| CQC rating (a separate source) | Good | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences