Compare GP practices side by side
Littleton Surgery and Esher Green Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Littleton SurgeryKT10 9NY× | Esher Green SurgeryKT10 8BX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.6likely range 68.0 to 77.397 survey answers | 83.6likely range 75.4 to 88.5107 survey answers |
| Label (against the England average) | No label | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 71.0%likely range 66.5% to 75.1%, 97 answers | 85.7%likely range 74.2% to 92.6%, 107 answers |
| Access (mean of the two below) | 79.4%likely range 64.0% to 87.5% | 78.4%likely range 73.8% to 82.1% |
| Appointments within two weeks of booking | 81.9%likely range 54.9% to 94.4%, 199 appointments | 73.6%likely range 67.4% to 79.0%, 3,374 appointments |
| Calls answered by the practice | 76.9%likely range 61.9% to 87.2%, 848 calls | 83.2%likely range 76.4% to 88.3%, 3,146 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.0%likely range 58.1% to 67.7%, 90 answers | 69.5%likely range 55.6% to 80.6%, 94 answers |
| Reception and admin team | 83.9%likely range 80.1% to 87.1%, 97 answers | 90.7%likely range 79.9% to 96.0%, 101 answers |
| Having a preferred professional | 40.8%likely range 36.2% to 45.5%, 97 answers | 21.1%likely range 12.4% to 33.5%, 106 answers |
| Seeing your preferred professional | 81.4%likely range 75.4% to 86.2%, 47 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.0%likely range 78.0% to 85.4%, 96 answers | 91.9%likely range 81.6% to 96.7%, 104 answers |
| Contacting the practice | 72.5%likely range 68.0% to 76.6%, 96 answers | 82.5%likely range 70.5% to 90.3%, 106 answers |
| Wait for an appointment | 58.8%likely range 53.6% to 63.7%, 84 answers | 81.6%likely range 68.8% to 90.0%, 96 answers |
| Being listened to | 77.3%likely range 72.9% to 81.1%, 91 answers | 89.7%likely range 78.8% to 95.4%, 103 answers |
| Care and concern | 82.5%likely range 78.4% to 85.9%, 90 answers | 86.7%likely range 75.1% to 93.3%, 103 answers |
| Confidence and trust | 88.5%likely range 85.0% to 91.3%, 91 answers | 95.1%likely range 85.8% to 98.4%, 104 answers |
| Involvement in decisions | 89.1%likely range 85.4% to 92.0%, 80 answers | 94.6%likely range 84.8% to 98.2%, 99 answers |
| Needs met | 87.9%likely range 84.4% to 90.8%, 92 answers | 97.5%likely range 89.1% to 99.5%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.8%likely range 71.7% to 98.9%, 16 patients | 94.7%likely range 89.5% to 97.4%, 133 patients |
| Children at 18 months | 89.5%likely range 68.6% to 97.1%, 19 patients | 92.0%likely range 86.3% to 95.5%, 138 patients |
| Children at 5 years | 78.6%likely range 52.4% to 92.4%, 14 patients | 89.9%likely range 84.5% to 93.6%, 169 patients |
| Women aged 25 to 49 | 75.1%likely range 71.3% to 78.6%, 539 patients | 69.1%likely range 67.2% to 70.9%, 2,321 patients |
| Women aged 50 to 64 | 82.2%likely range 77.9% to 85.8%, 359 patients | 76.8%likely range 74.6% to 78.9%, 1,471 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,216August 2026 | 13,996August 2026 |
| Primary care network | East Elmbridge PCN | East Elmbridge PCN |
| Phone | 01372 462235 | 01372 462726 |
| Friends and Family Test (its own feedback) | 82.8% good or very good29 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 916 in August 2026Same day 47.7%; face to face 46.6% | 3,804 in August 2026Same day 46.8%; face to face 57.3% |
| Antibiotic items per STAR-PU (one year) | 0.36England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums1,608 patients per permanent GP | 5.1 qualified permanent6.5 including trainees and locums2,759 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences