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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Archway Surgery’s Practice Grade is clearly higher than Lincoln House Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureLincoln House SurgeryHP3 9SQ×Archway SurgeryHP3 0HJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.9likely range 57.4 to 79.7123 survey answers83.2likely range 80.7 to 85.0119 survey answersClearly higher
Label (against the England average)Patients: cannot be told apart from the England averagePatients: clearly above the England average
Patients who describe the practice as good66.8%likely range 49.0% to 80.8%, 123 answers81.5%likely range 79.7% to 83.3%, 119 answers
Access (mean of the two below)77.0%likely range 74.1% to 79.6%87.1%likely range 79.6% to 91.3%
Appointments within two weeks of booking76.4%likely range 72.1% to 80.3%, 6,340 appointments91.5%likely range 80.4% to 96.6%, 744 appointmentsClearly higher
Calls answered by the practice77.4%likely range 73.6% to 80.9%, 10,573 calls82.5%likely range 72.4% to 89.4%, 1,581 calls
More survey questions (not part of the grade)
Getting through on the phone35.8%likely range 20.7% to 54.5%, 111 answers94.6%likely range 93.4% to 95.6%, 114 answers
Reception and admin team83.8%likely range 66.5% to 93.1%, 116 answers96.9%likely range 96.0% to 97.6%, 118 answers
Having a preferred professional19.6%likely range 9.3% to 36.9%, 122 answers37.4%likely range 35.3% to 39.7%, 119 answers
Seeing your preferred professionalNot shown: fewer than 30 answers71.2%likely range 67.5% to 74.5%, 43 answers
Knowing the next step87.8%likely range 70.9% to 95.5%, 113 answers97.3%likely range 96.5% to 98.0%, 119 answers
Contacting the practice59.2%likely range 41.4% to 74.8%, 120 answers90.1%likely range 88.7% to 91.4%, 119 answers
Wait for an appointment58.2%likely range 39.0% to 75.2%, 101 answers86.6%likely range 84.9% to 88.1%, 111 answers
Being listened to86.2%likely range 69.2% to 94.5%, 116 answers84.6%likely range 82.9% to 86.2%, 116 answers
Care and concern78.5%likely range 60.5% to 89.7%, 115 answers88.3%likely range 86.7% to 89.7%, 117 answers
Confidence and trust92.3%likely range 76.7% to 97.7%, 115 answers93.9%likely range 92.6% to 94.9%, 115 answers
Involvement in decisions94.5%likely range 79.2% to 98.7%, 110 answers92.1%likely range 90.7% to 93.3%, 109 answers
Needs met84.5%likely range 67.5% to 93.5%, 118 answers90.9%likely range 89.5% to 92.1%, 117 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.5%likely range 82.2% to 89.9%, 304 patients80.6%likely range 63.7% to 90.8%, 31 patients
Children at 18 months84.0%likely range 79.3% to 87.7%, 293 patients76.5%likely range 60.0% to 87.6%, 34 patients
Children at 5 years84.3%likely range 79.8% to 88.0%, 300 patients90.9%likely range 72.2% to 97.5%, 22 patients
Women aged 25 to 4963.4%likely range 62.1% to 64.8%, 4,723 patients70.1%likely range 65.9% to 73.9%, 501 patients
Women aged 50 to 6468.8%likely range 66.6% to 71.0%, 1,650 patients78.6%likely range 73.4% to 83.0%, 276 patients
Facts (NHS England, not part of the grade)
Registered patients23,514August 20263,050August 2026
Primary care networkDelta PCNDelta PCN
Phone01442 25436601442 833380
Friends and Family Test (its own feedback)92.1% good or very good227 answers, June 2026No results for June 2026
Appointments (one month)8,193 in August 2026Same day 38.9%; face to face 52.8%934 in August 2026Same day 34.4%; face to face 75.5%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent7.9 including trainees and locums3,448 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums2,783 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences