Dacorum · Compare
Lincoln House Surgery vs Archway Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Archway Surgery’s Practice Grade is clearly higher than Lincoln House Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Lincoln House SurgeryHP3 9SQ | Archway SurgeryHP3 0HJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 57.4 to 79.7123 survey answers | 83.2likely range 80.7 to 85.0119 survey answersClearly higher |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 66.8%likely range 49.0% to 80.8%, 123 answers | 81.5%likely range 79.7% to 83.3%, 119 answers |
| Access (mean of the two below) | 77.0%likely range 74.1% to 79.6% | 87.1%likely range 79.6% to 91.3% |
| Appointments within two weeks of booking | 76.4%likely range 72.1% to 80.3%, 6,340 appointments | 91.5%likely range 80.4% to 96.6%, 744 appointmentsClearly higher |
| Calls answered by the practice | 77.4%likely range 73.6% to 80.9%, 10,573 calls | 82.5%likely range 72.4% to 89.4%, 1,581 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.8%likely range 20.7% to 54.5%, 111 answers | 94.6%likely range 93.4% to 95.6%, 114 answers |
| Reception and admin team | 83.8%likely range 66.5% to 93.1%, 116 answers | 96.9%likely range 96.0% to 97.6%, 118 answers |
| Having a preferred professional | 19.6%likely range 9.3% to 36.9%, 122 answers | 37.4%likely range 35.3% to 39.7%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 71.2%likely range 67.5% to 74.5%, 43 answers |
| Knowing the next step | 87.8%likely range 70.9% to 95.5%, 113 answers | 97.3%likely range 96.5% to 98.0%, 119 answers |
| Contacting the practice | 59.2%likely range 41.4% to 74.8%, 120 answers | 90.1%likely range 88.7% to 91.4%, 119 answers |
| Wait for an appointment | 58.2%likely range 39.0% to 75.2%, 101 answers | 86.6%likely range 84.9% to 88.1%, 111 answers |
| Being listened to | 86.2%likely range 69.2% to 94.5%, 116 answers | 84.6%likely range 82.9% to 86.2%, 116 answers |
| Care and concern | 78.5%likely range 60.5% to 89.7%, 115 answers | 88.3%likely range 86.7% to 89.7%, 117 answers |
| Confidence and trust | 92.3%likely range 76.7% to 97.7%, 115 answers | 93.9%likely range 92.6% to 94.9%, 115 answers |
| Involvement in decisions | 94.5%likely range 79.2% to 98.7%, 110 answers | 92.1%likely range 90.7% to 93.3%, 109 answers |
| Needs met | 84.5%likely range 67.5% to 93.5%, 118 answers | 90.9%likely range 89.5% to 92.1%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.5%likely range 82.2% to 89.9%, 304 patients | 80.6%likely range 63.7% to 90.8%, 31 patients |
| Children at 18 months | 84.0%likely range 79.3% to 87.7%, 293 patients | 76.5%likely range 60.0% to 87.6%, 34 patients |
| Children at 5 years | 84.3%likely range 79.8% to 88.0%, 300 patients | 90.9%likely range 72.2% to 97.5%, 22 patients |
| Women aged 25 to 49 | 63.4%likely range 62.1% to 64.8%, 4,723 patients | 70.1%likely range 65.9% to 73.9%, 501 patients |
| Women aged 50 to 64 | 68.8%likely range 66.6% to 71.0%, 1,650 patients | 78.6%likely range 73.4% to 83.0%, 276 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 23,514August 2026 | 3,050August 2026 |
| Primary care network | Delta PCN | Delta PCN |
| Phone | 01442 254366 | 01442 833380 |
| Friends and Family Test (its own feedback) | 92.1% good or very good227 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 8,193 in August 2026Same day 38.9%; face to face 52.8% | 934 in August 2026Same day 34.4%; face to face 75.5% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent7.9 including trainees and locums3,448 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums2,783 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.