Compare GP practices side by side
King's Medical Centre and Willowbrook Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | King's Medical CentreNG17 1AT× | Willowbrook Medical PracticeNG17 1ES× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.2likely range 67.6 to 81.4111 survey answers | 73.9likely range 64.3 to 81.0112 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 71.2%likely range 60.5% to 80.0%, 111 answers | 73.9%likely range 60.3% to 84.0%, 112 answers |
| Access (mean of the two below) | 84.3%likely range 79.8% to 87.6%Clearly higher | 73.6%likely range 69.5% to 77.2% |
| Appointments within two weeks of booking | 85.5%likely range 78.2% to 90.7%, 1,885 appointmentsClearly higher | 69.9%likely range 63.4% to 75.7%, 3,232 appointments |
| Calls answered by the practice | 82.9%likely range 77.9% to 87.0%, 5,393 calls | 77.2%likely range 72.3% to 81.5%, 6,681 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.2%likely range 51.9% to 73.1%, 106 answers | 39.5%likely range 26.9% to 53.7%, 106 answers |
| Reception and admin team | 82.1%likely range 72.2% to 89.0%, 109 answers | 86.8%likely range 74.6% to 93.6%, 111 answers |
| Having a preferred professional | 26.9%likely range 18.4% to 37.5%, 111 answers | 38.1%likely range 26.0% to 51.9%, 113 answers |
| Seeing your preferred professional | 36.2%likely range 19.3% to 57.3%, 31 answers | 26.7%likely range 11.6% to 50.4%, 40 answers |
| Knowing the next step | 85.3%likely range 75.7% to 91.5%, 106 answers | 72.4%likely range 58.5% to 83.0%, 108 answers |
| Contacting the practice | 71.0%likely range 60.2% to 79.9%, 109 answers | 64.3%likely range 50.5% to 76.0%, 113 answers |
| Wait for an appointment | 68.0%likely range 56.4% to 77.8%, 97 answers | 54.0%likely range 39.4% to 68.0%, 97 answers |
| Being listened to | 80.1%likely range 69.8% to 87.5%, 107 answers | 83.1%likely range 70.3% to 91.1%, 109 answers |
| Care and concern | 74.7%likely range 64.0% to 83.0%, 108 answers | 82.6%likely range 69.7% to 90.7%, 110 answers |
| Confidence and trust | 87.9%likely range 78.7% to 93.4%, 106 answers | 90.0%likely range 78.2% to 95.8%, 106 answers |
| Involvement in decisions | 88.4%likely range 78.9% to 93.9%, 99 answers | 87.8%likely range 75.5% to 94.4%, 106 answers |
| Needs met | 80.4%likely range 70.1% to 87.8%, 104 answers | 83.8%likely range 71.1% to 91.6%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.4%likely range 83.5% to 94.5%, 114 patients | 92.3%likely range 85.0% to 96.2%, 91 patients |
| Children at 18 months | 58.1%likely range 50.8% to 65.1%, 179 patients | 94.0%likely range 86.7% to 97.4%, 83 patients |
| Children at 5 years | 73.6%likely range 65.3% to 80.5%, 125 patients | 85.3%likely range 76.8% to 91.0%, 95 patients |
| Women aged 25 to 49 | 71.9%likely range 69.7% to 74.0%, 1,659 patients | 67.5%likely range 65.2% to 69.7%, 1,666 patients |
| Women aged 50 to 64 | 74.6%likely range 71.2% to 77.7%, 677 patients | 78.5%likely range 76.0% to 80.8%, 1,128 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,454August 2026 | 11,705August 2026 |
| Primary care network | Ashfield North PCN | Ashfield North PCN |
| Phone | 01623 551015 | 01623 440018 |
| Friends and Family Test (its own feedback) | 96.8% good or very good312 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,117 in August 2026Same day 35.3%; face to face 87.9% | 6,128 in August 2026Same day 31.1%; face to face 76.1% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 1.04England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent4.4 including trainees and locums2,859 patients per permanent GP | 5.5 qualified permanent10.1 including trainees and locums2,141 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences