Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Ightenhill Medical Centre and Rosegrove Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Ightenhill Medical CentreBB12 0HL× | Rosegrove SurgeryBB12 6HY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.6likely range 66.1 to 72.6108 survey answers | 70.2likely range 65.0 to 74.9101 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 65.9%likely range 62.3% to 69.4%, 108 answers | 64.4%likely range 57.3% to 70.9%, 101 answers |
| Access (mean of the two below) | 78.0%likely range 70.0% to 83.6% | 83.7%likely range 77.8% to 87.6% |
| Appointments within two weeks of booking | 82.2%likely range 69.3% to 90.4%, 752 appointments | 92.6%likely range 83.9% to 96.8%, 1,034 appointments |
| Calls answered by the practice | 73.8%likely range 64.3% to 81.4%, 2,050 calls | 74.6%likely range 66.6% to 81.2%, 2,826 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.2%likely range 55.4% to 62.9%, 103 answers | 59.0%likely range 51.6% to 65.9%, 96 answers |
| Reception and admin team | 76.9%likely range 73.5% to 79.9%, 105 answers | 75.3%likely range 68.6% to 81.0%, 98 answers |
| Having a preferred professional | 19.9%likely range 17.1% to 23.1%, 107 answers | 42.7%likely range 35.8% to 49.9%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 43.8%likely range 32.0% to 56.4%, 34 answers |
| Knowing the next step | 70.4%likely range 66.9% to 73.8%, 103 answers | 81.1%likely range 74.8% to 86.2%, 97 answers |
| Contacting the practice | 63.6%likely range 59.9% to 67.2%, 104 answers | 67.5%likely range 60.5% to 73.8%, 100 answers |
| Wait for an appointment | 36.2%likely range 32.5% to 40.1%, 95 answers | 69.2%likely range 61.9% to 75.7%, 91 answers |
| Being listened to | 71.0%likely range 67.4% to 74.3%, 102 answers | 87.9%likely range 82.4% to 91.8%, 100 answers |
| Care and concern | 76.2%likely range 72.8% to 79.3%, 102 answers | 87.4%likely range 81.8% to 91.4%, 100 answers |
| Confidence and trust | 81.7%likely range 78.5% to 84.4%, 102 answers | 93.6%likely range 89.1% to 96.3%, 98 answers |
| Involvement in decisions | 75.4%likely range 71.7% to 78.7%, 90 answers | 92.9%likely range 88.0% to 95.8%, 94 answers |
| Needs met | 76.3%likely range 72.8% to 79.4%, 100 answers | 96.0%likely range 91.9% to 98.0%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 64.1% to 93.3%, 24 patients | 80.0%likely range 66.2% to 89.1%, 45 patients |
| Children at 18 months | 78.1%likely range 61.2% to 89.0%, 32 patients | 87.7%likely range 76.8% to 93.9%, 57 patients |
| Children at 5 years | 90.3%likely range 75.1% to 96.7%, 31 patients | 72.0%likely range 58.3% to 82.5%, 50 patients |
| Women aged 25 to 49 | 62.6%likely range 58.0% to 66.9%, 446 patients | 72.7%likely range 69.6% to 75.6%, 832 patients |
| Women aged 50 to 64 | 70.0%likely range 63.5% to 75.8%, 210 patients | 77.2%likely range 72.8% to 81.0%, 403 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,750August 2026 | 5,012August 2026 |
| Primary care network | Burnley West PCN | Burnley West PCN |
| Phone | 01282 424464 | 01282 731501 |
| Friends and Family Test (its own feedback) | 90.0% good or very good10 answers, June 2026 | 89.5% good or very good105 answers, June 2026 |
| Appointments (one month) | 755 in August 2026Same day 25.0%; face to face 74.0% | 1,673 in August 2026Same day 41.1%; face to face 82.8% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent1.1 including trainees and locums | 2.7 qualified permanent6.1 including trainees and locums1,880 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.