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Horsman's Place Surgery and Temple Hill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Horsman's Place SurgeryDA1 2JP× | Temple Hill SurgeryDA1 5ND× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 69.2 to 84.494 survey answers | 59.6likely range 40.4 to 77.488 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 77.3%likely range 64.8% to 86.2%, 94 answers | 53.4%likely range 26.0% to 78.9%, 88 answers |
| Access (mean of the two below) | 79.6%likely range 74.8% to 83.4% | 73.8%likely range 71.5% to 76.0% |
| Appointments within two weeks of booking | 92.0%likely range 86.2% to 95.5%, 2,033 appointments | 99.2%likely range 98.1% to 99.6%, 9,547 appointmentsClearly higher |
| Calls answered by the practice | 67.0%likely range 59.3% to 73.9%, 3,235 callsClearly higher | 48.4%likely range 43.9% to 52.8%, 10,101 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.8%likely range 33.8% to 60.2%, 85 answers | 29.9%likely range 10.0% to 62.2%, 78 answers |
| Reception and admin team | 83.1%likely range 70.7% to 90.9%, 87 answers | 69.3%likely range 37.6% to 89.4%, 81 answers |
| Having a preferred professional | 35.1%likely range 23.9% to 48.1%, 94 answers | 18.8%likely range 5.0% to 50.3%, 87 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.5%likely range 73.3% to 92.6%, 85 answers | 83.8%likely range 51.1% to 96.2%, 81 answers |
| Contacting the practice | 77.9%likely range 65.3% to 86.8%, 91 answers | 57.4%likely range 28.4% to 82.2%, 83 answers |
| Wait for an appointment | 77.1%likely range 63.2% to 86.9%, 77 answers | 57.3%likely range 27.3% to 82.8%, 76 answers |
| Being listened to | 88.7%likely range 77.6% to 94.7%, 90 answers | 82.2%likely range 49.4% to 95.7%, 80 answers |
| Care and concern | 89.0%likely range 77.8% to 94.9%, 88 answers | 83.2%likely range 50.3% to 96.0%, 80 answers |
| Confidence and trust | 93.4%likely range 83.2% to 97.6%, 86 answers | 91.9%likely range 59.2% to 98.9%, 78 answers |
| Involvement in decisions | 90.1%likely range 78.7% to 95.7%, 83 answers | 94.6%likely range 61.8% to 99.5%, 76 answers |
| Needs met | 87.7%likely range 76.4% to 94.1%, 89 answers | 81.8%likely range 49.1% to 95.4%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.2%likely range 68.4% to 86.9%, 72 patients | 80.7%likely range 75.7% to 84.9%, 285 patients |
| Children at 18 months | 73.3%likely range 63.9% to 80.9%, 101 patients | 73.3%likely range 67.8% to 78.1%, 281 patients |
| Children at 5 years | 77.2%likely range 66.8% to 85.1%, 79 patients | 68.0%likely range 63.1% to 72.5%, 375 patients |
| Women aged 25 to 49 | 60.0%likely range 57.6% to 62.3%, 1,692 patients | 61.5%likely range 60.2% to 62.8%, 5,060 patients |
| Women aged 50 to 64 | 74.1%likely range 71.0% to 77.0%, 800 patients | 68.7%likely range 66.2% to 71.2%, 1,347 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,559August 2026 | 23,686August 2026 |
| Primary care network | Dartford Central PCN | Dartford Central PCN |
| Phone | 01322 299790 | 01322 226090 |
| Friends and Family Test (its own feedback) | 87.8% good or very good90 answers, June 2026 | 86.9% good or very good527 answers, June 2026 |
| Appointments (one month) | 3,328 in August 2026Same day 38.8%; face to face 59.4% | 12,480 in August 2026Same day 54.3%; face to face 29.5% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent6.3 including trainees and locums2,648 patients per permanent GP | 9.7 qualified permanent12.2 including trainees and locums2,442 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences