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Horndean Surgery and The Clanfield Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Horndean SurgeryPO8 0BN× | The Clanfield PracticePO8 0QL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.5likely range 84.6 to 89.9113 survey answers | 81.3likely range 77.4 to 84.6111 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 88.1%likely range 84.4% to 91.1%, 113 answers | 80.9%likely range 75.7% to 85.3%, 111 answers |
| Access (mean of the two below) | 86.0%likely range 81.3% to 89.5% | 82.1%likely range 77.3% to 85.9% |
| Appointments within two weeks of booking | 85.4%likely range 78.2% to 90.6%, 1,906 appointments | 91.5%likely range 86.7% to 94.7%, 2,927 appointments |
| Calls answered by the practice | 86.5%likely range 80.3% to 91.0%, 3,302 callsClearly higher | 72.6%likely range 64.4% to 79.5%, 2,726 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.1%likely range 81.0% to 88.5%, 108 answers | 66.3%likely range 59.8% to 72.2%, 96 answers |
| Reception and admin team | 93.0%likely range 89.9% to 95.2%, 112 answers | 85.7%likely range 80.7% to 89.5%, 104 answers |
| Having a preferred professional | 15.7%likely range 12.3% to 19.8%, 112 answers | 24.5%likely range 19.6% to 30.1%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 28.6%likely range 19.1% to 40.5%, 30 answers |
| Knowing the next step | 88.2%likely range 84.4% to 91.2%, 107 answers | 85.9%likely range 81.0% to 89.7%, 106 answers |
| Contacting the practice | 85.1%likely range 81.0% to 88.4%, 112 answers | 77.8%likely range 72.3% to 82.6%, 107 answers |
| Wait for an appointment | 78.8%likely range 74.0% to 82.9%, 101 answers | 79.5%likely range 73.8% to 84.2%, 99 answers |
| Being listened to | 94.9%likely range 92.1% to 96.7%, 110 answers | 90.7%likely range 86.3% to 93.7%, 103 answers |
| Care and concern | 86.6%likely range 82.6% to 89.8%, 108 answers | 90.5%likely range 86.2% to 93.6%, 104 answers |
| Confidence and trust | 94.1%likely range 91.1% to 96.1%, 110 answers | 96.5%likely range 93.3% to 98.2%, 103 answers |
| Involvement in decisions | 96.8%likely range 94.4% to 98.2%, 107 answers | 95.4%likely range 91.8% to 97.5%, 96 answers |
| Needs met | 93.6%likely range 90.6% to 95.7%, 110 answers | 95.3%likely range 91.9% to 97.3%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 98.0%likely range 89.7% to 99.7%, 51 patients | 97.1%likely range 85.5% to 99.5%, 35 patients |
| Children at 18 months | 97.0%likely range 89.8% to 99.2%, 67 patients | 97.8%likely range 88.7% to 99.6%, 46 patients |
| Children at 5 years | 94.9%likely range 87.5% to 98.0%, 78 patients | 89.0%likely range 80.4% to 94.1%, 82 patients |
| Women aged 25 to 49 | 78.6%likely range 76.1% to 81.0%, 1,095 patients | 78.4%likely range 75.8% to 80.8%, 1,060 patients |
| Women aged 50 to 64 | 80.0%likely range 76.8% to 82.9%, 671 patients | 79.7%likely range 76.7% to 82.4%, 755 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,385August 2026 | 7,762August 2026 |
| Primary care network | East Hants PCN | East Hants PCN |
| Phone | 023 92592138 | 023 92593285 |
| Friends and Family Test (its own feedback) | 94.7% good or very good133 answers, June 2026 | 92.0% good or very good212 answers, June 2026 |
| Appointments (one month) | 2,859 in August 2026Same day 37.5%; face to face 89.1% | 4,448 in August 2026Same day 46.3%; face to face 55.6% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent6.3 including trainees and locums2,347 patients per permanent GP | 3.2 qualified permanent6.4 including trainees and locums2,406 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences