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Compare GP practices side by side

Hightown Surgery and Woodlands Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureHightown SurgeryOX16 9DB×Woodlands SurgeryOX16 3WT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.4likely range 75.7 to 85.7118 survey answers80.4likely range 75.2 to 84.5118 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good82.0%likely range 74.0% to 88.0%, 118 answers79.5%likely range 72.3% to 85.2%, 118 answers
Access (mean of the two below)79.9%likely range 75.6% to 83.3%82.4%likely range 77.9% to 85.3%
Appointments within two weeks of booking85.7%likely range 79.5% to 90.3%, 2,457 appointments96.9%likely range 90.1% to 99.1%, 1,150 appointments
Calls answered by the practice74.0%likely range 68.2% to 79.0%, 5,310 calls67.8%likely range 61.9% to 73.2%, 5,472 calls
More survey questions (not part of the grade)
Getting through on the phone56.6%likely range 47.2% to 65.6%, 111 answers76.9%likely range 69.3% to 83.1%, 111 answers
Reception and admin team91.2%likely range 84.5% to 95.2%, 116 answers84.1%likely range 77.2% to 89.2%, 113 answers
Having a preferred professional30.4%likely range 22.7% to 39.4%, 118 answers21.9%likely range 15.9% to 29.3%, 116 answers
Seeing your preferred professional53.0%likely range 36.6% to 68.8%, 36 answersNot shown: fewer than 30 answers
Knowing the next step93.6%likely range 87.4% to 96.8%, 116 answers85.4%likely range 78.7% to 90.3%, 112 answers
Contacting the practice73.6%likely range 64.9% to 80.9%, 118 answers76.7%likely range 69.2% to 82.8%, 117 answers
Wait for an appointment62.3%likely range 52.7% to 71.1%, 106 answers61.2%likely range 52.6% to 69.2%, 103 answers
Being listened to87.8%likely range 80.3% to 92.7%, 112 answers87.8%likely range 81.4% to 92.3%, 112 answers
Care and concern86.5%likely range 78.8% to 91.7%, 112 answers85.7%likely range 78.9% to 90.5%, 112 answers
Confidence and trust96.6%likely range 91.2% to 98.7%, 110 answers94.7%likely range 89.6% to 97.4%, 109 answers
Involvement in decisions96.0%likely range 90.3% to 98.4%, 109 answers90.2%likely range 84.0% to 94.2%, 107 answers
Needs met92.5%likely range 86.0% to 96.2%, 111 answers86.5%likely range 79.9% to 91.1%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.8%likely range 84.6% to 94.6%, 130 patients96.3%likely range 91.6% to 98.4%, 135 patients
Children at 18 months91.6%likely range 85.6% to 95.2%, 131 patients84.4%likely range 77.5% to 89.5%, 141 patients
Children at 5 years89.8%likely range 83.4% to 94.0%, 128 patients90.9%likely range 84.5% to 94.8%, 121 patients
Women aged 25 to 4972.7%likely range 70.8% to 74.6%, 2,104 patients67.3%likely range 65.2% to 69.3%, 2,024 patients
Women aged 50 to 6480.7%likely range 78.3% to 82.8%, 1,170 patients69.9%likely range 66.6% to 73.0%, 794 patients
Facts (NHS England, not part of the grade)
Registered patients12,472August 202610,128August 2026
Primary care networkBanbury Alliance PCNBanbury Alliance PCN
Phone01295 27072201295 368022
Friends and Family Test (its own feedback)94.4% good or very good304 answers, June 202695.7% good or very good92 answers, June 2026
Appointments (one month)6,705 in August 2026Same day 45.8%; face to face 47.7%4,273 in August 2026Same day 40.4%; face to face 48.9%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.90England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.3 qualified permanent7.3 including trainees and locums1,987 patients per permanent GP4.4 qualified permanent5.5 including trainees and locums2,298 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences