Compare GP practices side by side
Heathview Medical Practice and Dr Khare's Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Heathview Medical PracticeB77 2ED× | Dr Khare's SurgeryB77 4JA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.9likely range 45.6 to 79.691 survey answers | 67.8likely range 61.5 to 72.278 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 58.0%likely range 31.9% to 80.4%, 91 answers | 60.6%likely range 55.0% to 66.0%, 78 answers |
| Access (mean of the two below) | 77.4%likely range 74.6% to 80.1% | 84.5%likely range 68.1% to 91.8% |
| Appointments within two weeks of booking | 98.6%likely range 96.4% to 99.5%, 4,086 appointments | 98.3%likely range 72.5% to 99.9%, 176 appointments |
| Calls answered by the practice | 56.1%likely range 50.8% to 61.3%, 7,141 calls | 70.7%likely range 50.3% to 85.1%, 484 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 21.2%likely range 6.8% to 49.6%, 89 answers | 52.1%likely range 46.4% to 57.8%, 76 answers |
| Reception and admin team | 59.9%likely range 33.3% to 81.7%, 90 answers | 68.3%likely range 62.7% to 73.4%, 76 answers |
| Having a preferred professional | 12.7%likely range 3.1% to 40.1%, 92 answers | 36.9%likely range 31.6% to 42.6%, 77 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.9%likely range 48.9% to 92.9%, 85 answers | 76.9%likely range 71.6% to 81.5%, 73 answers |
| Contacting the practice | 48.0%likely range 23.9% to 73.0%, 90 answers | 60.9%likely range 55.2% to 66.3%, 77 answers |
| Wait for an appointment | 44.5%likely range 20.8% to 70.9%, 85 answers | 62.8%likely range 56.8% to 68.5%, 69 answers |
| Being listened to | 77.2%likely range 48.9% to 92.3%, 90 answers | 67.8%likely range 62.2% to 72.8%, 77 answers |
| Care and concern | 78.9%likely range 50.5% to 93.2%, 89 answers | 69.3%likely range 63.7% to 74.3%, 76 answers |
| Confidence and trust | 90.0%likely range 62.5% to 98.0%, 89 answers | 81.3%likely range 76.3% to 85.5%, 73 answers |
| Involvement in decisions | 85.8%likely range 56.4% to 96.6%, 82 answers | 85.3%likely range 80.5% to 89.0%, 71 answers |
| Needs met | 85.3%likely range 57.2% to 96.2%, 89 answers | 81.4%likely range 76.5% to 85.5%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.7%likely range 82.2% to 91.7%, 187 patients | 66.7%likely range 41.7% to 84.8%, 15 patients |
| Children at 18 months | 85.9%likely range 80.2% to 90.2%, 185 patients | Fewer than 10 eligible patients |
| Children at 5 years | 81.1%likely range 75.6% to 85.7%, 228 patients | 92.0%likely range 75.0% to 97.8%, 25 patients |
| Women aged 25 to 49 | 69.4%likely range 67.8% to 71.0%, 3,072 patients | 71.2%likely range 65.8% to 76.1%, 295 patients |
| Women aged 50 to 64 | 73.5%likely range 70.9% to 75.9%, 1,233 patients | 73.8%likely range 65.7% to 80.6%, 130 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,136August 2026 | 958August 2026 |
| Primary care network | Mercian PCN | Mercian PCN |
| Phone | 01827 281000 | 01827 892809 |
| Friends and Family Test (its own feedback) | 83.7% good or very good129 answers, June 2026 | 78.9% good or very good19 answers, June 2026 |
| Appointments (one month) | 5,892 in August 2026Same day 38.7%; face to face 69.5% | 216 in August 2026Same day 39.8%; face to face 69.9% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent6.4 including trainees and locums7,840 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums958 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences